2012 Toyota 4Runner TrailFACTORY OEM SERVICE PROCEDURE

How To Proceed With Troubleshooting

HINT: 

  • Use these procedures to troubleshoot the power window control system.
  • *: Use the Techstream.
  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. INSPECT BATTERY VOLTAGE 

    Standard voltage

    11 to 14 V

    If the voltage is below 11 V, recharge or replace the battery before proceeding.

    NEXT: Go to next step 

  3. CHECK FOR DTC* 
    1. Check for DTCs and make a note of any codes that are output.
    2. Clear the DTCs.
    3. Recheck for DTCs. Based on the DTCs output in the first step, try to force output of the same DTC by reproducing the symptoms indicated by the DTC.
      RESULT

      Result Proceed to
      No DTCs are output A
      DTC B2311 is output B
      DTC B2312 is output B
      DTC B2313 is output B
      LIN communication system DTCs are output C
      CAN communication system DTCs are output D

      B → GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART  

      C → GO TO LIN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      D → GO TO CAN COMMUNICATION SYSTEM. Refer to  DIAGNOSIS SYSTEM 

      A: Go to next step 

  4. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE .
      RESULT

      Result Proceed to
      Fault not listed in problem symptoms table A
      Fault listed in problem symptoms table B

      B → GO TO STEP 6 

      A: Go to next step 

  5. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Operation Check. Refer to OPERATION CHECK .
    2. Terminals of ECU. Refer to TERMINALS OF ECU .
    3. Data List / Active Test. Refer to DATA LIST / ACTIVE TEST .

      NEXT: Go to next step 

  6. REPAIR OR REPLACE 
    RESULT

    Result Proceed to
    Door window regulator replaced or removed/installed A
    Door window regulator not replaced or removed/installed B

    B → GO TO STEP 8 

    A: Go to next step 

  7. RESET POWER WINDOW REGULATOR 
    1. If a power window regulator switch LED is blinking, initialize the power window regulator. Refer to INITIALIZATION .

      NEXT: Go to next step 

  8. CONFIRMATION TEST 

    NEXT → END 

Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.

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