2012 Toyota 4Runner TrailFACTORY OEM SERVICE PROCEDURE

How To Proceed With Troubleshooting

HINT: 

  • Use these procedures to troubleshoot the smart key system.
  • *: Use the Techstream.
  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. INSPECT BATTERY VOLTAGE 

    Standard voltage

    11 to 14 V

    If the voltage is below 11 V, recharge or replace the battery before proceeding.

    NEXT: Go to next step 

  3. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* 
    1. Use the Techstream to check if the CAN communication system is functioning normally.
      RESULT

      Result Proceed to
      CAN DTC is not output A
      CAN DTC is output B

      B → GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      A: Go to next step 

  4. CHECK COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM* 
    1. Use the Techstream to check if the LIN communication system is functioning normally.
      RESULT

      Result Proceed to
      LIN DTC is not output A
      LIN DTC is output B

      B → GO TO LIN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      A: Go to next step 

  5. CHECK FOR DTC* 
    1. Check for DTCs. Based on the DTCs output, try to cause the same steering lock system DTC, engine immobilizer system DTC or smart key system (for Entry Function) DTC to be stored by reproducing the symptoms indicated by the DTC.
      RESULT

      Result Proceed to
      DTC is not output A
      Steering lock system DTC is output B
      Engine immobilizer system DTC is output C
      Smart key system (for Entry Function) DTC is output D

      B → GO TO STEERING LOCK SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      C → GO TO ENGINE IMMOBILISER SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      D → GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART  

      A: Go to next step 

  6. PROBLEM SYMPTOMS TABLE 
    1. Refer to the Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE .
      RESULT

      Result Proceed to
      Fault is not listed in problem symptoms table A
      Fault is listed in problem symptoms table B

      B → Go to step 8 

      A: Go to next step 

  7. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Operation Check. Refer to OPERATION CHECK .
    2. Data List / Active Test. Refer to DATA LIST / ACTIVE TEST .
    3. Terminals of ECU. Refer to TERMINALS OF ECU .

      NEXT: Go to next step 

  8. REPAIR OR REPLACEMENT 

    NEXT: Go to next step 

  9. CONFIRMATION TEST 

    NEXT → END 

Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.

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