2011 Toyota Highlander Base, 2.7 AFACTORY OEM SERVICE PROCEDURE

Diagnostic Trouble Code Chart

POWER WINDOW CONTROL SYSTEM

DTC Code Detection Item Trouble Area See
B2311 Driver Door Motor Malfunction 1. Battery disconnection when the ignition switch is on (IG)
2. Power window regulator motor (on driver side)
3. Incorrect installation of power window components
4. Overheated power window regulator motor (on driver side)
Refer to DTC B2311: Driver Door Motor Malfunction
B2312 Driver Side Door Master Switch Malfunction 1. Power window regulator motor (on driver side)
2. Power window master switch
3. Wire harness
4. Power window master switch is held in the same position for more than 20 seconds
Refer to DTC B2312: Driver Side Door Master Switch Malfunction
B2313 Glass Position Initialization Incomplete 1. Power window regulator motor (on driver side)
2. Power window regulator motor (on driver side) not initialized
Refer to DTC B2313: Glass Position Initialization Incomplete
B2321 Driver Side Door ECU Communication Stop 1. Power window regulator motor (on driver side)
2. Main body ECU (Instrument panel junction block)
3. Wire harness
Refer to DTC B2321: Driver Side Door ECU Communication Stop
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.