2010 Toyota Matrix S, FWD, StandardFACTORY OEM SERVICE PROCEDURE

Power Windows Do Not Operate At All: Procedure

  1. CHECK HARNESS AND CONNECTOR (POWER WINDOW POWER SOURCE) 
    1. Disconnect the power window master switch connector.
      Fig 1: Identifying I3 Power Window Master Switch Connector
      GTY170846Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the voltage according to the value(s) table below.

      Standard Voltage

      Tester Connection Switch Condition Specified Condition
      I3-6 (B) - Body ground Ignition switch ON 11 to 14 V

    NG → See step   4 

    OK: Go to next step 

  2. CHECK HARNESS AND CONNECTOR (POWER WINDOW MASTER SWITCH - BODY GROUND) 
    1. Measure the resistance according to the value(s) in the table below.
      Fig 2: Identifying I3 Power Window Master Switch Connector Terminal
      GTY200188Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      Standard Resistance

      Tester Connection Condition Specified Condition
      I3-1 (E)- Body ground Always Below 1 Ω

    NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

    OK → See step   3 

  3. REPLACE POWER WINDOW MASTER SWITCH. Refer to  REMOVAL 
  4. CHECK HARNESS AND CONNECTOR (MAIN BODY ECU - BODY GROUND) 
    1. Disconnect the instrument panel junction block connector.
      Fig 3: Identifying 2E Instrument Panel Junction Block Connector Terminal
      GTY200286Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      2E-17 (PWS) - Body ground Always Below 1 Ω

    NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

    OK → REPLACE MAIN BODY ECU (INSTRUMENT PANEL JUNCTION BLOCK) 

Factory Service Tools

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Disclosure: Verified tool recommendations may earn an affiliate commission at no cost to you.

Shop Manual-Ready ToolsCompare Repair QuoteQuote Shield Pro

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.