2010 Toyota Matrix Base, AutomaticFACTORY OEM SERVICE PROCEDURE

Remote Up/Down Function Does Not Operate: Procedure

  1. CHECK POWER WINDOW MASTER SWITCH 
    1. Turn the window lock switch OFF and operate the switches on the master switch. Check that the remote UP/DOWN function operates normally.
      Fig 1: Identifying Power Window Master Switch
      GTY160238Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      OK

      Remote UP/DOWN function operates normally.

    NG → See step   2 

    OK → END 

  2. CHECK MANUAL UP/DOWN FUNCTION 
    1. Check that the passenger door power window and rear door power window manual UP/DOWN function operates normally.

      OK

      Manual UP/DOWN function operates normally.

    NG → See step   3 

    OK → See step   7 

  3. CHECK HARNESS AND CONNECTOR (POWER WINDOW MASTER SWITCH - BATTERY) 
    1. Disconnect the power window master switch connector.
      Fig 2: Identifying I3 Power Window Master Switch Connector
      GTY170846Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Switch Condition Specified Condition
      I3-6 (B) - Body ground Ignition switch ON 11 to 14 V

    NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

    OK: Go to next step 

  4. INSPECT POWER WINDOW MASTER SWITCH 
    1. Measure the resistance according to the value(s) in the table below.
      Fig 3: Identifying Power Window Master Switch Connector Terminals
      GTY200189Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      Standard Resistance

      Tester Connection Switch Condition Specified Condition
      6 (B) - 16 (U)
      15 (D) - 1 (E)      		 UP (Front passenger side) Below 1 Ω
      6 (B) - 15 (D)
      16 (U) - 1 (E)      		 DOWN (Front passenger side) Below 1 Ω
      6 (B) - 12 (U)
      13 (D) - 1 (E)      		 UP (Rear LH) Below 1 Ω
      6 (B) - 13 (D)
      12 (U) - 1 (E)      		 DOWN (Rear LH) Below 1 Ω
      6 (B) - 10 (U)
      18 (D) - 1 (E)      		 UP (Rear RH) Below 1 Ω
      6 (B) - 18 (D)
      10 (U) - 1 (E)      		 DOWN (Rear RH) Below 1 Ω

    NG → See step   7 

    OK: Go to next step 

  5. CHECK HARNESS AND CONNECTOR (MASTER SWITCH - FRONT PASSENGER, REAR LH/RH SWITCH) 
    1. Front passenger side:
      1. Disconnect the power window switch (passenger side) connector.
        Fig 4: Identifying I3 Power Window Master Switch And H3 Power Window Master Switch (Front Passenger) Connectors
        GTY242004Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      2. Measure the resistance according to the value(s) in the table below.

        Standard Resistance

        Tester Connection Condition Specified Condition
        I3-16 (U) - H3-5 (SU) Always Below 1 Ω
        I3-15 (D) - H3-2 (SD) Always Below 1 Ω
        I3-16 (U) - Body ground Always 10 kΩ or higher
        I3-15 (D) - Body ground Always 10 kΩ or higher
    2. Rear LH side:
      1. Disconnect the power window switch (rear LH side) connector.
        Fig 5: Identifying I3 Power Window Master Switch And K1 Power Window Master Switch (Rear LH Side) Connectors
        GTY200190Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      2. Measure the resistance according to the value(s) in the table below.

        Standard Resistance

        Tester Connection Condition Specified Condition
        I3-12 (U) - K1-5 (SU) Always Below 1 Ω
        I3-13 (D) - K1-2 (SD) Always Below 1 Ω
        I3-12 (U) - Body ground Always 10 kΩ or higher
        I3-13 (D) - Body ground Always 10 kΩ or higher
    3. Rear RH side:
      1. Disconnect the power window switch (rear RH side) connector.
        Fig 6: Identifying I3 Power Window Master Switch And J1 Power Window Master Switch (Rear RH Side) Connectors
        GTY200191Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      2. Measure the resistance according to the value(s) in the table below.

        Standard Resistance

        Tester Connection Condition Specified Condition
        I3-10 (U) - J1-5 (SU) Always Below 1 Ω
        I3-18 (D) - J1-2 (SD) Always Below 1 Ω
        I3-10 (U) - Body ground Always 10 kΩ or higher
        I3M1-18 (D) - Body ground Always 10 kΩ or higher

      Result

      Result Proceed to
      NG A
      OK (Front passenger side) B
      OK (Rear LH side) C
      OK (Rear RH side) D

    D → See step   9 

    C → See step   8 

    B → See step   6 

    A → REPAIR OR REPLACE HARNESS OR CONNECTOR 

  6. REPLACE POWER WINDOW SWITCH (FRONT PASSENGER SIDE). Refer to  REMOVAL 
  7. REPLACE POWER WINDOW MASTER SWITCH. Refer to  REMOVAL 
  8. REPLACE POWER WINDOW SWITCH (REAR LH SIDE). Refer to  REMOVAL 
  9. REPLACE POWER WINDOW SWITCH (REAR RH SIDE). Refer to  REMOVAL 
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