2010 Toyota Matrix Base, AutomaticFACTORY OEM SERVICE PROCEDURE

Front Passenger Side Power Window Does Not Operate With Front Passenger Side Power Window Switch: Procedure

  1. CHECK POWER WINDOW SWITCH (POWER SOURCE) 
    1. Disconnect the power window switch (front passenger side) connector.
      Fig 1: Identifying H3 Power Window Switch (Front Passenger Side) Connector
      GTY218556Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Switch Condition Specified Condition
      H3-3 (B) - Body ground Ignition switch ON 11 to 14 V

    NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

    OK: Go to next step 

  2. INSPECT POWER WINDOW SWITCH (FRONT PASSENGER SIDE) 
    1. Remove the power window switch (front passenger side). Refer to REMOVAL .
      Fig 2: Identifying Power Window Regulator Switch Assembly Connector Terminals
      GTY200005Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Switch Condition Specified Condition
      3 (B) - 4 (U)
      2 (SD) - 1 (D)
      UP Below 1 Ω
      5 (SU) - 4 (U)
      2 (SD) - 1 (D)
      OFF Below 1 Ω
      5 (SU) - 4 (U)
      3 (B) - 1 (D)
      DOWN Below 1 Ω

    NG → See step   6 

    OK: Go to next step 

  3. CHECK HARNESS AND CONNECTOR (SWITCH (PASSENGER SIDE) - MOTOR (PASSENGER SIDE)) 
    1. Disconnect the power window regulator motor assembly (front passenger side) connector.
      Fig 3: Identifying H7 Power Window Regulator Motor (Front Passenger Side) And H3 Power Window Switch Connectors
      GTY241483Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H3-1 (D) - H7-1 (D) Always Below 1 Ω
      H3-4 (U) - H7-2 (U) Always Below 1 Ω
      H3-1 (D) - Body ground Always 10 kΩ or higher
      H3-4 (U) - Body ground Always 10 kΩ or higher

    NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

    OK: Go to next step 

  4. INSPECT POWER WINDOW REGULATOR MOTOR ASSEMBLY (FRONT PASSENGER SIDE) 
    1. Remove the power window regulator motor assembly (front passenger side). Refer to REMOVAL .
      Fig 4: Checking Operation Of Regulator Motor (Front Passenger Side)
      GTY241473Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Check power window regulator motor operation:
      1. Apply battery voltage to connector terminals 1 and 2.
        NOTE: Do not apply battery voltage to any terminals except terminals 1 and 2.
      2. Check that the motor gear rotates smoothly as follows.

        OK

        Measurement Condition Specified Condition
        Battery positive (+) → 1
        Battery negative (-) → 2
        Motor gear rotates clockwise
        Battery positive (+) → 2
        Battery negative (-) → 1
        Motor gear rotates counterclockwise
    3. Check PTC operation:
      NOTE: This check must be performed with the power window regulator and door glass installed on the vehicle.
      1. Install the power window regulator motor assembly (front passenger side). Refer to INSTALLATION .
      2. Connect an electrical tester DC 400 A probe to the wire harness of terminal 2.
        Fig 5: Identifying H7 Power Window Regulator Motor (Front Passenger Side) Connector
        GTY240559Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
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Stop DIY work and contact a certified mechanic immediately if any of the following apply:

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