2003 Toyota RAV4 EVFACTORY OEM SERVICE PROCEDURE

Testing Procedure

To ensure correct diagnosis and repair, testing should be done in the following sequence:

  • Record Customer Complaint -Β  Ensure all customer complaints or observations are recorded. Test drive vehicle with customer when necessary for malfunction verification.
  • Retrieve Diagnostic Trouble Codes -Β  Using Toyota hand-held tester or scan tool, retrieve Diagnostic Trouble Codes (DTC) from Engine Control Module (ECM) and record any freeze frame data (if applicable). See RETRIEVING DIAGNOSTIC TROUBLE CODESΒ .
  • Clear Diagnostic Trouble Codes -Β  Using Toyota hand-held tester or scan tool, clear DTCs and freeze frame data from ECM. See CLEARING DIAGNOSTIC TROUBLE CODESΒ .
  • Visual Inspection -Β  Inspect all electrical connectors and wiring for suspected circuit or component. Ensure all electrical connections are clean and tight.
  • Confirm Symptoms & Diagnostic Trouble Codes -Β  Perform road test. Determine if original symptoms still exist. Using scan tool or Toyota hand-held tester, retrieve DTCs from ECM. See RETRIEVING DIAGNOSTIC TROUBLE CODESΒ .
  • Diagnose & Repair Diagnostic Trouble Codes -Β  Perform appropriate DTC test listed under DIAGNOSTIC TESTS as necessary. For DTC descriptions, see DIAGNOSTIC TROUBLE CODE DEFINITIONSΒ . If no DTCs are present and a no start condition exists, proceed to BASIC DIAGNOSTIC PROCEDURES - 4-CYL article. If no DTCs are present and a driveability condition exists, proceed to TROUBLESHOOTING - NO CODES article for diagnosis by symptom (i.e., ROUGH IDLE, ENGINE STALLS, etc.).
  • Verification Procedure -Β  After repairs have been completed, clear all DTCs from ECM. See CLEARING DIAGNOSTIC TROUBLE CODESΒ . Perform road test. Ensure no DTCs exist and all symptoms and/or complaints have been repaired.

Factory Service Tools

Use the Manual With the Right Hardware

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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