2003 Toyota PriusFACTORY OEM SERVICE PROCEDURE

How To Proceed With Troubleshooting

Carry out troubleshooting in accordance with the procedure in Fig 1. Here, only the basic procedure is shown. Details are provided in Diagnostics articles, showing the most effective methods for each circuit. Confirm the troubleshooting procedures first for the relevant circuit before beginning troubleshooting of that circuit.

Fig 1: Troubleshooting Flow Chart
G02829672Courtesy of Β© TOYOTA, LICENSE AGREEMENT TMS1002
  1. CUSTOMER PROBLEM ANALYSISΒ 

    In troubleshooting, the problem symptoms must be confirmed accurately and all preconceptions must be cleared away in order to give an accurate judgment. To ascertain just what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time it occurred.

    Important Point in the Problem Analysis:

    The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. may also help in some cases, so as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for reference in troubleshooting. A customer problem analysis table is provided in Diagnostics articles for each system for your use.

    Fig 2: Problem Analysis Checking Points
    G02829673Courtesy of Β© TOYOTA, LICENSE AGREEMENT TMS1002
Factory Service Tools

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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