Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2003 Toyota Highlander Limited, FWDFACTORY OEM SERVICE PROCEDURE
Testing Procedure
To ensure correct diagnosis and repair, testing should be done in the following sequence:
- Record Customer Complaint
Ensure all customer complaints or observations are recorded. Test drive vehicle with customer when necessary for malfunction verification. - DLC3 Inspection
Connect the OBD II scan tool or hand-held tester to Data Link Connector No. 3 (DLC3). See Fig 1. If the display indicates a communication fault in the tool, inspect the DLC3. See DATA LINK CONNECTOR NO. 3 INSPECTION under SCAN TOOL PROBLEMS. - Retrieve DTCs & Freeze Frame Data
Retrieve Diagnostic Trouble Codes (DTCs) and record any freeze frame data (if applicable). See RETRIEVING DIAGNOSTIC TROUBLE CODES and FREEZE FRAME DATA . - Clear DTCs & Freeze Frame Data
Clear DTCs and freeze frame data. See CLEARING DIAGNOSTIC TROUBLE CODES . - Visual Inspection
Inspect all electrical connectors and wiring for suspected circuit or component. Ensure all electrical connections are clean and tight. - Check Mode Diagnosis
Set the check mode diagnosis. See CHECK MODE CODE RETRIEVAL under RETRIEVING DIAGNOSTIC TROUBLE CODES. - Confirm Symptoms
Perform road test. Determine if original symptoms are still present. If the engine does not start, perform steps 9 and 10 . - DTC Check
Check the DTC. See SYSTEM OVERVIEW . If there is no malfunction code, go to next step. If there is a malfunction code, go to DIAGNOSTIC TROUBLE CODE DEFINITIONS , then step 11. - Basic Inspection
Perform basic inspection. See BASIC INSPECTION . If the results are OK, go to next step. If the results are not good, inspect the parts and then proceed to step 14. - Determine Symptom
Determine problem symptoms. See SYMPTOM DIAGNOSIS under SYMPTOMS in TROUBLE SHOOTING - NO CODES article. If the problem is in the circuit, go to next step. If the problem is in the parts, inspect the parts and go to step 14. - Check ECM Power Source Circuit
Check the ECM power source circuit. See SYSTEM & COMPONENT TESTING - V6 & V8 article. - Circuit Inspection
Perform the appropriate circuit test. See DIAGNOSTIC TESTS . If the circuit is OK, go to step 14. If the circuit is not good, go to next step. - Intermittent Problem Check
Check for intermittent problems. See INTERMITTENT PROBLEM CHECK . - Verification Procedure
After repairs have been completed, clear all DTCs from ECM. See CLEARING DIAGNOSTIC TROUBLE CODES . Perform road test. Ensure no DTCs exist and all symptoms and/or complaints have been repaired.
Factory Service Tools
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
