2018 Tesla Model S 100DFACTORY OEM SERVICE PROCEDURE

Alert Code: MCU_w004_TouchScreenError

Signal Name MCU_w004_TouchScreenError
Shown to Customer True
Debug Text Touch screen not responsive because a cable is unplugged inside the unit
User Message Touchscreen Unresponsive: Press Scroll Wheels on Steering Wheel Until It Restarts
Chime/Notification Behavior
  • Behavior Name: CLUSTER_NO_CHIME
  • Shown on Cluster: False
  • Sound Repeated: False
  • Sound Name: ALERT_SOUND_NONE
  • Icon Type: ALERT_ICON_WARNING
Factory Service Tools

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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