2018 Tesla Model 3 BaseFACTORY OEM SERVICE PROCEDURE

Gateway (Unlock)

Last modified: 03/04/2023 11:35:09

Unlock 

  1. Enable Service Mode, if it is not already enabled. See Service Mode 
  2. Place the vehicle key on the phone dock.
  3. Simultaneously hold down the brake pedal and the right turn signal button for 10 seconds.
    NOTE: During these 10 seconds, the bottom of the red Service Mode border on the touchscreen will display "GTW UNLOCKING".
  4. After 10 seconds, the message will change to "GTW UNLOCKED". The gateway will remain unlocked for 90 minutes.
    G00643667Courtesy of TESLA, INC.

Lock 

  1. The gateway will lock:
    • When the countdown timer on the touchscreen's red Service Mode border has elapsed for 90 minutes.
    • When exiting the vehicle and closing the doors.
  2. If the gateway needs to be unlocked for a longer period of time, unlock  the gateway again.
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.

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