Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2024 Subaru Crosstrek BaseFACTORY OEM SERVICE PROCEDURE
Module Registration (Verification)
| Error message | Cause | Corrective action |
|---|---|---|
| Diagnostic Communication Error. End processing An Error occurred in the following ECUs. ECM***, ECM***••• | Attempted to establish communication while the indicated ECM was not connected. | Perform the basic diagnosis for the indicated ECM, and then perform the procedure again from the beginning. If the error persists, replace the indicated ECM. |
| Attempted to establish communication while the indicated ECM was not able to communicate. | Turn the ignition switch OFF → ON, and then perform the procedure again from the beginning. If the error persists, perform the basic diagnosis for the indicated ECM. If the same error still persists, replace the indicated ECM. | |
| Battery voltage is low. Check the condition of the vehicle and try again. End processing. | The vehicle power supply voltage is 10 V or less. (CM for voltage measurement: Central gateway control module) | Perform the diagnosis for LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE>PROCEDURE . |
| The Ignition is OFF. After confirming that the Ignition is ON, please press the Rerun Button. | Attempted to update or verify the key with the ignition switch OFF. | Perform the procedure again with the ignition switch ON. |
| Failed to verification of MAC Key. End processing. ECM***: Success ECM***: Verification failed ••• | Key verification failed on the indicated ECM. | Reconnect the indicated ECM connector, and then perform the procedure again. If the error persists, perform module registration (update and verification) again. |
| There is an ECU that has detected a Key update failure DTC. End processing. ECM***: Not detected ECM***: Detected ••• | The communication key of the central gateway control module does not match other ECMs during key verification. | Perform the diagnosis of DTCs B1E00, C1E00 and P1E00. Ref. to CENTRAL GATEWAY (DIAGNOSTICS)>DIAGNOSTIC PROCEDURE WITH DIAANOSTIC TROUBLE CODE (DTC)>DTC B1E00 REGISTRATION FAULT OF AUTHENTICATION UNIT . Ref. to CENTRAL GATEWAY (DIAGNOSTICS)>DIAGNOSTIC PROCEDURE WITH DIAANOSTIC TROUBLE CODE (DTC)>DTC C1E00 REGISTRATION FAULT OF AUTHENTICATION UNIT . Ref. to CENTRAL GATEWAY (DIAGNOSTICS)>DIAGNOSTIC PROCEDURE WITH DIAANOSTIC TROUBLE CODE (DTC)>DTC P1E00 REGISTRATION FAULT OF AUTHENTICATION UNIT . |
| MAC key update has not been performed. MAC key verification can be performed after MAC key update. End processing. | Key verification was performed before key update was performed. | Perform module registration (update and verification). |
Factory Service Tools
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
Disclosure: Verified tool recommendations may earn an affiliate commission at no cost to you.
When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.