2023 Subaru Outback BaseFACTORY OEM SERVICE PROCEDURE

DTC P0A94: Dc/Dc Converter Performance: Notes

DTC detecting condition: 

Detected when two consecutive driving cycles with fault occur.

Trouble symptom: 

  • Auto Start Stop does not operate.
  • When the Auto Start Stop restarts, the audio or navigation system is reset.
  • Power for audio and navigation system will not turn on.
  • Doors cannot be opened/closed with keyless access system.
  • Illumination does not illuminate.
  • Combination meter does not operate.
  • A/C does not operate.
  • VDC does not operate.
  • EyeSight does not operate.

Wiring diagram: 

Auto Start Stop Ref. to WIRING SYSTEM>AUTO START STOP .

G16394820Courtesy of SUBARU OF AMERICA, INC.
CAUTION: After servicing or replacing faulty parts, perform the last step of the basic diagnostic procedure. Ref. to AUTO START STOP (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .
  1. CHECK VEHICLE CONDITION  .

    Turn the ignition switch to ON, and turn on the audio or navigation system.

    Is it powered on?

    Yes:  Go to  3.

    No:  Go to  2.

  2. CHECK INPUT VOLTAGE OF DC/DC CONVERTER 1  .

    Measure the voltage between DC/DC converter 1 and chassis ground.

    Connector & terminal 

    (B12) No. 3 (+) - Chassis ground (-):

    (B12) No. 5 (+) - Chassis ground (-):

    Is the voltage 10 V or more?

    Yes:  Go to  3.

    No:  Check the following item and repair if necessary.

    • Open or short to ground in harness of power supply circuit
    • Blown out of fuse
  3. CHECK REPEATABILITY  .
    1. Using the Subaru Select Monitor, perform the clear memory of [Transmission]. Ref. to COMMON (DIAGNOSTICS)>CLEAR MEMORY .
    2. Start the engine.
    3. Turn the ignition switch to OFF and wait for 10 seconds.
    4. Using the Subaru Select Monitor, read the DTC of [Transmission] after repeating the procedure from step  2 to  3 two times. Ref. to AUTO START STOP (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Is the same DTC as current diagnosis output?

    Yes:  Check for the poor contact of DC/DC converter 1 connector. Replace the DC/DC converter 1 if no fault is found. Ref. to STARTING/CHARGING SYSTEMS (H4DO)>AUTO START STOP DC/DC CONVERTER . Ref. to STARTING/CHARGING SYSTEMS (H4DOTC)>AUTO START STOP DC/DC CONVERTER .

    No:  The circuit has returned to a normal condition at this time. Reproduce the failure, and then perform the diagnosis again.

    NOTE: In this case, temporary poor contact of connector, temporary open or short circuit of harness may be the cause.
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.