2021 Subaru Outback BaseFACTORY OEM SERVICE PROCEDURE

Multi-Function Display (MFD) Customization Procedure (15-243-19R)

WARNING: This page is about the Outback Limited XT, which is a different variant/trim than selected.
Publication date: 2020-09-28
Reference number: 15-243-19R
Supersedes refnos: 15-243-19

MULTI-FUNCTION DISPLAY (MFD) CUSTOMIZATION PROCEDURE

MULTI-FUNCTION DISPLAY (MFD) CUSTOMIZATION PROCEDURE

TECHNICAL SERVICE BULLETIN

Reference Number(s): 15-243-19R, Date of Issue:  September 28, 2020
SUBARU: All Models

APPLICABILITY

All Models Equipped with Harman Audio/Navigation Head Units

INTRODUCTION

This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.

SERVICE PROCEDURE/INFORMATION

Step 1)  Before resetting the values for Maintenance (distance/miles or time/months) on the SSM, access and confirm the currently stored values indicated on the customization screen of the MFD.

  • Set the ignition switch to "ON".
  • Access the MFD.
  • Press and hold the INFO button on the steering wheel switch to display the Setting screen.
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  • Use the up/down switches ( / ) on the steering wheel to scroll then press the iSet button to select Maintenance from the Setting screen menu then Engine Oil from the Maintenance menu.
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  • The Notification date and Notification Distance (mileage) will be displayed for the target item as shown below. Write these values down for future reference.
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Step 2)  Connect the SSM4.

  • Set the ignition switch to "ON".
  • Start the SSM4 application.
  • Select Diagnosis  from the Start screen.
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Step 3) 

  • From the Vehicle selection screen, Click on Select Vehicle  .
  • Select the applicable vehicle from the drop-down lists
  • Click on OK  .
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Step 4)  From the Main Menu screen:

  • Select Each System  .
  • Click on Multi-function Display  .
  • Click Next  .
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Step 5)  Select Customize  to display the Customize - Multi-function Display screen and current settings.

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NOTE: As mentioned in the Introduction, the values indicated on the Customize screen most likely will not match those indicated on the customize screen of the MFD (10, 000  miles here vs. 9, 000  miles on the MFD display above).

Step 6)  Select the item to be changed (in this example, Engine Oil Update  ) from Non-update to Update on the Customize screen by clicking on Update  . Click on Change  to execute then Yes  when the small pop-up box appears.

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Step 7) Confirm  the item(s) changed in Step 6 are now highlighted in blue (changed from yellow).

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Step 8)  From the list, select the update values for the items to be changed. Click on Change  to execute then Yes  when the small pop-up box appears.

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These two screens show the mileage interval for the engine oil update level interval was changed from 10, 000  miles (highlighted in blue) to 15, 000  miles (highlighted in yellow), and time interval was changed from 6 Months to 1 Month.

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Step 9)  Confirm the new values have been saved and are displayed as shown below.

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Step 10)  To complete the procedure, confirm the newly-selected SSM4 values match those now shown in the MFD display by repeating the Step 1  procedure above.

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NOTE: This "Original" MFD Screen Display image is provided here for reference. The "New" Notification Date interval is just 1 month  from the original and the Notification Distance (mileage interval) increased from 9000  to 15000 miles.
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"Original" MFD Screen Display 

IMPORTANT REMINDERS: 

  • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
  • Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
  • Always refer to STIS for the latest service information before performing any repairs.
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.