2021 Subaru Outback BaseFACTORY OEM SERVICE PROCEDURE

DTC P2404/Reprogramming Files (09-108-23)

WARNING: This page is about the Outback Limited XT, which is a different variant/trim than selected.
Publication date: 2023-07-18
Reference number: 09-108-23

DTC P2404/REPROGRAMMING FILES

DTC P2404/REPROGRAMMING FILES

TECHNICAL SERVICE BULLETIN

Reference Number(s): 09-108-23, Date of Issue:  July 18, 2023
SUBARU: 2020-23MY Legacy & Outback; 2023MY Legacy & Outback

APPLICABILITY

2020-23MY Legacy & Outback 2.4L

2023MY Legacy & Outback 2.5L

INTRODUCTION

This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. In rare cases, the internal pump for the Evaporative Leak Check Module (ELCM) system can seize temporarily. The new files contain enhanced logic to prevent the ELCM pump from seizing. If P2404 is found in the fault memory, follow the procedures outlined below.

PAK FILE APPLICABILITY

Model MY File Name Old Part Number Decryption Keyword New CID #
Legacy & Outback 2.4L 20 22765AM977.pk2 22765AM970
22765AM971
22765AM972
22765AM973
22765AM974
22765AM975
22765AM976
954775AC LG7D900B00G
21 22765AR245.pk2 22765AR240
22765AR241
22765AR242
22765AR243
22765AR244
004FF36F LG7F600F00G
22 22765AR933.pk2 22765AR930
22765AR931
22765AR932
B11BCE83 LG7G500G00G
Outback Wilderness 2.4L 22 22765AR253.pk2 22765AR250
22765AR251
22765AR252
0B2A5DBD LG7G500H00G

These reprogramming files have been included in the April 2023 SSM software update.

PFC FILE INFORMATION

MY Specification Model File Name Old Part Number New CID #
2023 2.4L Legacy & Outback 22765AS462.pfc 22765AS460
22765AS461
LHBK240G00G
Outback Wilderness 22765AS472.pfc 22765AS470
22765AS471
LHBK240H00G
2.5L Legacy 22765AS49C.pfc 22765AS49A
22765AS49B
XE1W400m00G
Outback 22765AS50C.pfc 22765AS50A
22765AS50B
XE1W400n00G
2024 2.5L Legacy 22765AT70B.pfc 22765AT70A XE1W400L00G
Outback 22765AT71B.pfc 22765AT71A XE1W400J00G

Detailed information regarding the SSM5-R reprogramming procedures can be found in TSB 14-28-21.

SERVICE PROCEDURE FLOWCHART

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G15993054
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SERVICE PROCEDURE/INFORMATION

STEP 1:  Using Subaru Select Monitor (SSM), check for diagnostic trouble codes. Confirm P2404 is stored and proceed to the next step.

NOTE: Always save SSM data and record the results of the following tests.

STEP 2:  Are any of the diagnostic trouble codes listed below also stored withing the ECM?

  • P2419 - Evap System Switching Valve Control Circuit Low
  • P2420 - Evap System Switching Valve Control Circuit High
  • P2401 - Evap System Leak Detection Pump Control Circuit Low
  • P2402 - Evap System Leak Detection Pump Control Circuit High
  • P24BA - Evap System Leak Detection Pump Pressure Sensor Circuit Low
  • P24BB - Evap System Leak Detection Pump Pressure Sensor Circuit High
  • P24B9 - Evap System Leak Detection Pump Pressure Sensor Circuit Range/Performance

NO  - Proceed to STEP 3.

YES  - Perform diagnosis of the DTC(s) following the procedures outlined in the applicable Service Manual.

STEP 3:  Refer to the applicable Service Manual and review: General Description > Repair Contents > Action required before & after Battery Disconnect  . Additionally, record any stored seat position(s) before proceeding. Relearn any seat position memory after work is complete. If the power rear gate (PRG) height has been customized, that position must also be noted and relearned. CAREFULLY  disconnect the ground terminal from the battery sensor.

STEP 4: CAREFULLY  Raise the vehicle and locate the ELCM located behind the fuel tank.

STEP 5: CAREFULLY  disconnect the ELCM drain tube. Inspect for signs of water or oil.

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Have signs of water or oil been detected withing the ELCM drain tube?

YES  - Clean and dry the drain tube using a non-alcohol base cleaner. Proceed to STEP 6.

NO  - Proceed to STEP 6.

STEP 6:  Connect the vehicle to a recommended power supply. See APPENDIX A  for additional information regarding power supply. Using SSM, perform the Evaporative System Leak Test. Collect and save all data.

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Once the evaporative system leak test is complete, check the DTCs and examine the vacuum value results. Record the value shown in the row labeled MID: $3C, TID: $C4, and Scaling ID: $FE. This value should be lower than -0.26 PSI.

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Is DTC P2404 stored within the ECM?

NO  - Proceed to STEP 7.

YES  - Proceed to STEP 8.

STEP 7:  Was the vacuum value result observed in STEP 6 found to be lower than -0.26 PSI?

YES  - Proceed to STEP 11.

NO  - Repeat the Evaporative System Leak Test (outlined in Step 6) then proceed to STEP 9.

STEP 8:  Using SSM, perform the ELCM Pump Active Test for a period of 35 minutes or more. See APPENDIX A  for additional information regarding power supply.

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Once the ELCM Pump Active Test has been performed for a period of 35 minutes or more, repeat the Evaporative System Leak Test outlined in STEP 6. Check the DTCs and the vacuum value results.

Is DTC P2404 stored within the ECM?

NO  - Proceed to STEP 7.

YES  - Proceed to STEP 8.

STEP 9:  Was the vacuum value result observed during the second Evaporative System Leak Test found to be lower than -0.26 PSI?

YES  - Proceed to STEP 11.

NO  - Proceed to STEP 10.

STEP 10:  Replace the Evaporate Leak Check Module and repeat the Evaporative System Leak Test outlined in STEP 6. Check the DTCs and the vacuum value results.

Is DTC P2404 stored within the ECM?

NO  - Proceed to STEP 11.

YES  - Contact Subaru Techline with ability to provide SSM data and the testing results attained using this bulletin.

STEP 11:  Reprogram the ECM following the normal FlashWrite procedure. See APPENDIX A  for addition information regarding power supply.

WARRANTY/CLAIM INFORMATION

For vehicles within the Basic New Car Limited, an applicable Emission Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information:

Labor Description Labor Operation # Labor Time Fail Code
ECM REPROGRAMMING & DRAIN TUBE CLEAN/EVAP TESTING A455-223 1.0H UPG-48
LEAK CHECK MODULE R&R AND ECM REPROGRAMMING A455-244 1.9H
IMPORTANT: Always note the original Calibration Identification number (CID) the vehicle came in with on the repair order before  reprogramming and, make sure to list the NEW  CID for any newly-installed programming (as confirmed from the actual control module AFTER  installation). The NEW  CID MUST also be noted on the repair order as this information is required for entry in the claim specific data field during claim submission.
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.