2021 Subaru Outback BaseFACTORY OEM SERVICE PROCEDURE

Vehicle Setting Function (Car Settings/Car Settings Shortcut Screen) Cannot Be Operated

Probable cause: 

Communication error with the related systems

CAUTION: Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to COCKPIT CONTROL (DIAGNOSTICS)>General Description>CAUTION .
  1. CHECK DTC  .
    1. Using the Subaru Select Monitor, perform the clear memory of [Cockpit Control]. Ref. to COMMON (DIAG)>CLEAR MEMORY .
    2. Turn the ignition switch OFF → ON.
    3. Read the DTC of [Cockpit Control] using the Subaru Select Monitor. Ref. to Cockpit Control (Diagnostics)>Diagnostic Trouble Code (DTC) .

    Is DTC of U*** displayed? (Current malfunction)

    Yes:  Perform the inspection according to the diagnosis for LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE>PROCEDURE .

    No:  Go to  2 .

  2. CHECK COMBINATION METER  .

    Check whether variant information of the combination meter is correct.

    Is the variant information correct?

    Yes:  Even if DTC is displayed, the circuit has returned to a normal condition at this time. Reproduce the failure, and then perform the diagnosis again.

    NOTE: In this case, temporary poor contact of connector, temporary open or short circuit of harness may be the cause.

    No:  Perform the variant work for the combination meter. Ref. to INSTRUMENTATION/DRIVER INFO>COMBINATION METER SYSTEM .

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Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.