2021 Subaru Outback BaseFACTORY OEM SERVICE PROCEDURE

DTC B2249: BLUETOOTH Module

DTC detecting condition: 

Detected when control is not possible due to the module malfunction on the cockpit control module.

Trouble symptom: 

Cannot connect with the Bluetooth device.

CAUTION: Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to COCKPIT CONTROL (DIAGNOSTICS)>General Description>CAUTION .
  1. CHECK DTC  .
    1. Using the Subaru Select Monitor, perform the clear memory of [Cockpit Control]. Ref. to COMMON (DIAG)>CLEAR MEMORY .
    2. Turn the ignition switch OFF → ON.
    3. Read the DTC of [Cockpit Control] using the Subaru Select Monitor. Ref. to Cockpit Control (Diagnostics)>Diagnostic Trouble Code (DTC) .

    Is DTC B2249 displayed? (Current malfunction)

    Yes:  Replace the cockpit control module. Ref. to ENTERTAINMENT & MONITORING>COCKPIT DISPLAY .

    No:  Even if DTC is displayed, the circuit has returned to a normal condition at this time. Reproduce the failure, and then perform the diagnosis again.

    NOTE: In this case, temporary poor contact of connector, temporary open or short circuit of harness may be the cause.
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.