2021 Subaru Forester BaseFACTORY OEM SERVICE PROCEDURE

DTC U0463: Invalid Data Received From Navigation Display Module

DTC detecting condition:Β 

CAN data from AVN is abnormal.

Trouble symptom:Β 

  • Time is not shared with audio.
  • Orientation screen is not displayed.
  • Turn by turn screen is not displayed.
  • Audio screen is not displayed.
  • Favorite screen Orientation is not displayed.
  • Favorite screen Weather is not displayed.
  • Favorite screen Speed limit are not displayed.
  • Orientation is not displayed properly in the orientation screen.
  • Orientation shown in the orientation screen is different from one in the navigation system.
  • Names of streets and symbols shown in the orientation screen are different from those in the navigation system.
  • Speed limit and signs shown in the orientation screen are different from those in the navigation system.
  • Arrows shown in the turn by turn screen are different from those in the navigation system.
  • Remaining distance shown in the turn by turn screen is different from one in the navigation system.
  • Names of the next streets shown in the turn by turn screen are different from those in the navigation system.
  • Weather shown in the weather screen is different from one in the head unit.
  • The source display shown in the audio screen is different from one in the head unit.
  • Audio information shown in the audio screen is different from one in the head unit.
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.