2021 Subaru Forester BaseFACTORY OEM SERVICE PROCEDURE

DTC B2B09 Driver's Door Power Window Control Module EEPROM

DTC detecting condition: 

When one of the following data cannot be read from the non-volatile memory as the CPU is reset.

  • Window position
  • Sliding learn value
  • Initialization completed state
  • Full open stop position

Trouble symptom: 

  • When the power window main switch is operated, driver's side window does not work.
  • When the power window main switch is operated, driver's side window rolls down only in manual down operation, or inches up. (Inch up: Operating the switch rolls up the window about 10 mm only)
    CAUTION: Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to POWER WINDOW (DIAGNOSTICS)>General Description>CAUTION .
  1. INITIALIZATION BY POWER WINDOW SWITCH (DRIVER'S SIDE)  .
    1. Perform initialization using the power window switch. Ref. to POWER WINDOW (DIAGNOSTICS)>Work Support>NOTE .
    2. Read the DTC of [Power Window (Driver)] using the Subaru Select Monitor. Ref. to POWER WINDOW (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Is DTC B2B09 displayed? (Current malfunction)

    Yes:  Go to  2 .

    No:  Even if DTC is displayed, the circuit has returned to a normal condition at this time.

    Reproduce the failure, and then perform the diagnosis again.

    NOTE: In this case, temporary poor contact of connector, temporary open or short circuit of harness may be the cause.
  2. SYSTEM INITIALIZATION  .
    1. Using the Subaru Select Monitor, perform [System Initialization] of [Power Window (Driver)]. Ref. to POWER WINDOW (DIAGNOSTICS)>Work Support>OPERATION>SYSTEM INITIALIZATION .
      NOTE: Record the DTCs and FFD because they will be erased when the initialization is performed.
    2. Read the DTC of [Power Window (Driver)] using the Subaru Select Monitor. Ref. to POWER WINDOW (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Is DTC B2B09 displayed? (Current malfunction)

    Yes:  Replace the front regulator and motor assembly (driver's side). Ref. to GLASS/WINDOWS/MIRRORS>FRONT REGULATOR AND MOTOR ASSEMBLY .

    No:  Even if DTC is displayed, the circuit has returned to a normal condition at this time.

    Reproduce the failure, and then perform the diagnosis again.

    NOTE: In this case, temporary poor contact of connector, temporary open or short circuit of harness may be the cause.
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.