2021 Subaru Ascent BaseFACTORY OEM SERVICE PROCEDURE

Repair Contents: Note: Towing

Avoid towing vehicles except when the vehicle cannot be driven. Use a loader instead of towing. When towing other vehicles, pay attention to the following to prevent hook or vehicle damage resulting from excessive weight.

  • Make sure the vehicle towing is heavier than the vehicle being towed.
  • When towing the vehicle, be sure to hold down the pre-collision brake OFF switch to turn OFF the pre-collision brake function. (Check that the pre-collision brake OFF indicator light in the meter lights up.)
  • Front

    Tow the vehicles with a front towing hook.

    G13862135Courtesy of SUBARU OF AMERICA, INC.
  • Rear

    Remove the hook cover, and install the towing hook (eyebolt).

    CAUTION: Make sure to detach the towing hook (eyebolt) after towing. If the hook remains attached, the fuel leakage control function of the fuel pump may not operate properly when receiving a shock from rear side. And it may also affect the crash performance of the vehicle.
    G13862136Courtesy of SUBARU OF AMERICA, INC.
  • Precautions
    Towing method Precautions CVT
    Lifting up four wheels (on a trailer)
    G05667423Courtesy of SUBARU OF AMERICA, INC.
    Towing the vehicle after lifting up all four wheels is a basic rule. o
    Rope
    G05667424Courtesy of SUBARU OF AMERICA, INC.
    • Check if both front and rear wheels are rotated normally.
    • Driving conditions: Driving speed of 20 MPH (32 km/h) or less

    Driving distance of 31 miles (50 km) or less
    Ξ”
    Raising the front wheels
    G05667425Courtesy of SUBARU OF AMERICA, INC.
    Towing the vehicle after lifting up all four wheels is a basic rule. X
    Lifting up the front wheels
    G05664774Courtesy of SUBARU OF AMERICA, INC.
    • Prohibited, due to potential damage on bumper face front, grille assembly front, etc.
    • Do not raise the vehicle using the bumper face front.
    X

    Marked O: OK, Marked X: Prohibited, Marked Ξ”: Conditionally OK

    CAUTION:
    • Place the shift lever in "N" position during towing.
    • Do not lift up the rear wheels to avoid unsteady rotation.
    • Turn the ignition key to "ACC", then check the steering wheel moves freely. (Model without keyless access with push button start)
    • Turn the ignition switch to "ACC" or "ON" position, and check that the steering wheel moves freely. (Model with keyless access with push button start)
    • Release the parking brake to avoid tire dragging.
    • Since the power steering does not work, be careful for the heavy steering effort. (When engine is stopped)
    • Since the servo brake does not work, be careful that the brake is not applied effectively. (When engine is stopped)
    • In case of the malfunction of internal transmission or drive system, lift up four wheels (on a trailer) for towing.
    • Do not use towing hook (eyebolt) except when towing.
    • While being towed with all four wheels on the ground, turn the engine switch to ON but do not start the engine.
    • If any of the following conditions is met, the headlight beam may deviate. If the headlight beam deviates, perform fuse resetting Ref. to LIGHTING SYSTEM>Auto Headlight Beam Leveler System>PROCEDURE>FUSE RESET
      • Difference has occurred to the angle of road surface between when the ignition switch is turned to OFF and when the ignition switch is turned to ON.
      • Difference has occurred to the angle of road surface between when the ignition switch is turned to OFF and when the vehicle speed is 0 km/h (0 MPH).
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.