2020 Subaru Outback BaseFACTORY OEM SERVICE PROCEDURE

Symptoms and causes: Inspection

Symptoms Problem parts etc. Possible cause
Cannot shift. Shift lock solenoid Faulty shift lock solenoid
Harness for shift lock solenoid lines Open or shorted harness in shift lock solenoid lines
Select lever main body Faulty shift lock mechanism
Select cable Stuck, open circuit or improper installation of the select cable
Transmission body Malfunction in the transmission
Manual mode cannot be set. Manual mode switch Faulty manual mode switch circuit
Up-shift is not engaged at manual mode. Shift-up switch Faulty shift-up switch circuit
Down-shift is not engaged at manual mode. Shift-down switch Faulty shift-down switch circuit
Factory Service Tools

Use the Manual With the Right Hardware

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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