2020 Subaru Outback BaseFACTORY OEM SERVICE PROCEDURE

Inspection Mode 7

DTC Description & trouble part Note
B2B12 Passenger's Door Power Window Driver's Door Manual Down Switch Stuck -
B2B15 RR DOOR POWER WINDOW DRIVER'S DOOR MANUAL DOWN SWITCH STUCK -
B2B18 RL DOOR POWER WINDOW DRIVER'S DOOR MANUAL DOWN SWITCH STUCK -

Diagnostic procedure:

  1. Using the Subaru Select Monitor, perform the clear memory of [Power Window (Driver)]. Refer to COMMON (DIAG)>CLEAR MEMORY .
  2. Using the Subaru Select Monitor, read the DTC of [Power Window (Driver)] to check that there is no DTC displayed. Refer to POWER WINDOW (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC)Β .
    NOTE: If the DTC is displayed on the screen, the trouble is still present. Perform the diagnosis for the displayed DTCs. After solving the DTC, repeat from step 1).
  3. Press down the driver's side main switch and check that the window rolls down.
  4. Using the Subaru Select Monitor, read the DTC of [Power Window (Driver)] to check that there is no DTC displayed. Refer to POWER WINDOW (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC)Β .
    NOTE: If the DTC is displayed on the screen, the trouble is still present. Perform the diagnosis for the displayed DTCs.
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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