2020 Subaru Ascent TouringFACTORY OEM SERVICE PROCEDURE

DTC P0604: Internal Control Module Random Access Memory (Ram) Error: Notes

DTC detecting condition: 

Immediately at fault recognition

Trouble symptom: 

  • Engine does not start.
  • Engine stalls.
NOTE: After the faulty parts are repaired or replaced, perform the final check in Basic Diagnostic Procedure. Ref. to ENGINE (DIAGNOSTICS) (H4DOTC)>BASIC DIAGNOSTIC PROCEDURE>PROCEDURE .
  1. CHECK DTC. 
    1. Turn the ignition switch to ON.
    2. Using the Subaru Select Monitor or a general scan tool, read the DTC of [Engine]. Ref. to COMMON (DIAG)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Is DTC P0604 displayed? (Current malfunction)

    Yes:  Even if DTC is detected, the circuit has returned to a normal condition at this time. Reproduce the failure, and then perform the diagnosis again.

    NOTE: In this case, temporary poor contact of connector, temporary open or short circuit of harness may be the cause.

    No:  Check the appropriate DTC using the "Diagnostic Trouble Code (DTC)". Ref. to ENGINE (DIAGNOSTICS) (H4DOTC)>DIAGNOSTIC TROUBLE CODE (DTC)>LIST .

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.