TECHNICAL INFORMATION TIP

Reference Number(s): SUSTIPS 0811-01, Date of Issue: August 1, 2011

SUBARU:

2006-2010 Forester, Impreza, Legacy, Outback

SERVICE INFORMATION

If you encounter an Error Code 4404 "Failed to change session mode. Reprogramming is aborted." while performing Service Program Bulletin WVU-31, try using the following procedure:

Exit all open programs on the Subaru Select Monitor III.
Disconnect the "D" check connectors.
Turn the ignition key to the "Off" position then back to the "On" position.
Shift the transmission select lever from Park into Neutral then back into the Park position.
Open Flash Write and select the correct PAK file to be installed. Proceed with reprogramming.
If the same error code occurs again, repeat the above procedure but do not disconnect the "D" check connectors.

As always, remember to have the Subaru Select Monitor III plugged into a 120 volt AC power supply and ensure that you have good connections to the data link connector, SDI box and supporting USB cable.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

• You smell fuel, burning insulation, or see smoke.

• Brakes feel soft, pull hard to one side, or make grinding noises.

• The engine overheats, stalls repeatedly, or misfires under load.

• You are missing required tools, torque specs, or safe lifting equipment.

• You are not confident in the next step or safety outcome.

Safety Warning

14 FLASHWRITE Error Code 4404 (SUSTIPS 0811-01)