Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Tech Tips December 2014 (TIPS 1214)
Reference number: TIPS 1214
TECH TIPS DECEMBER 2014
TECHNICAL SERVICE BULLETIN
| SUBARU: | All Models |
15 2015 LEGACY/OUTBACK, STARLINK, AND IHEARTRADIO APPLICATION INFORMATION
Should you receive a customer inquiry about not being able to see the iHeartRadio app on their phone as a selectable choice after downloading STARLINK, here's the reason why. If the customer goes into the Settings menu of their phone before pairing it to the vehicle, although the iHeartRadio icon will be displayed on the audio unit, it will not be displayed on their phone until after pairing is complete. Once pairing has been completed, all five applications displayed on the audio unit will be selectable from the phone's Settings menu. Although chances of this situation happening are slim, should it arise (after confirming the Starlink app has been downloaded to the phone), simply pair the phone, open the Starlink app and all five applications should be selectable from that point forward
07 2015 LEGACY/OUTBACK UNNECESSARY POWER WINDOW SWITCH REPLACEMENTS
We continue to receive warranty claims and Quality Monitoring Reports for failed front door power window switches which operate normally when tested after part collection. Whenever receiving a customer concern regarding either front door power window switch operation and/or operation of the Auto Up/Down feature, always perform the initialization (or "reset") procedure outlined below BEFORE replacing either of the switches.
REMINDER: the Auto Up/Down feature is disabled and must be reset after battery disconnect (although the window switches will still operate normally, the "auto up/down" feature will not function).
Follow the steps shown below to complete the initialization procedure.
- STEP 1 - Close the driver's door.
- STEP 2 - Switch the ignition to the "ON" position.
- STEP 3 - LIGHTLY press down on the driver's window switch to lower the driver's window halfway.
- STEP 4 - Pull UP on the driver's window switch to raise the window and close it completely. Continue pulling the switch up for 1 second after the window is completely closed.
- STEP 5 - Verify proper function. If the feature does not resume normal operation, it is likely the switch was held up for longer than the 1 second as described in Step 4. Repeat Steps 3 and 4 again. If normal operation is still not restored, proceed with the diagnostic steps outlined in the applicable Service Manual.
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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