Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2011 Mercury Milan AWD V6-3.0LFACTORY OEM SERVICE PROCEDURE
A/T Controls - 2-3 Shift Flare When Cold
TSB 11-9-9
09/20/11
6F35 TRANSMISSION - 2-3 SHIFT FLARE OCCURS
WHEN VEHICLE IS COLD OR AN INTERMITTENT
DELAYED/HARSH FIRST ENGAGEMENT - BUILT ON
OR BEFORE 3/30/2011
FORD:
2011 Fusion, Escape
MERCURY:
2011 Milan, Mariner
This article supersedes TSB 11-7-28 to update the Title and the IDS release level.
ISSUE
Some 2011 Escape, Mariner, Fusion and Milan vehicles built on or before 3/30/2011 and equipped with a 6F35 transmission may have a 2-3 shift flare that occurs when vehicle is cold or an intermittent delayed/harsh first engagement, primarily reverse, but occasionally drive. The intermittent delayed/harsh first engagement concern is after starting the engine with a remote start system.
ACTION
Reprogram the powertrain control module (PCM) to the latest calibration using integrated diagnostic system (IDS) release 74.04 and higher. This new calibration is not included in the VCM 2011.7 DVD. Calibration files may also be obtained.
NOTE
PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
110909A 2011 Escape, Mariner, 0.3 Hr.
Fusion And Milan:
Reprogram The PCM (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04
Disclaimer
09/20/11
6F35 TRANSMISSION - 2-3 SHIFT FLARE OCCURS
WHEN VEHICLE IS COLD OR AN INTERMITTENT
DELAYED/HARSH FIRST ENGAGEMENT - BUILT ON
OR BEFORE 3/30/2011
FORD:
2011 Fusion, Escape
MERCURY:
2011 Milan, Mariner
This article supersedes TSB 11-7-28 to update the Title and the IDS release level.
ISSUE
Some 2011 Escape, Mariner, Fusion and Milan vehicles built on or before 3/30/2011 and equipped with a 6F35 transmission may have a 2-3 shift flare that occurs when vehicle is cold or an intermittent delayed/harsh first engagement, primarily reverse, but occasionally drive. The intermittent delayed/harsh first engagement concern is after starting the engine with a remote start system.
ACTION
Reprogram the powertrain control module (PCM) to the latest calibration using integrated diagnostic system (IDS) release 74.04 and higher. This new calibration is not included in the VCM 2011.7 DVD. Calibration files may also be obtained.
NOTE
PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
110909A 2011 Escape, Mariner, 0.3 Hr.
Fusion And Milan:
Reprogram The PCM (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04
Disclaimer
Factory Service Tools
Use the Manual With the Right Hardware
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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