Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2010 Mercury Mariner 2WD V6-3.0LFACTORY OEM SERVICE PROCEDURE
Steering Input Test
Noise, Vibration and Harshness (NVH)
5: Road Test
NOTE: It may be necessary to have the customer ride along or drive the vehicle to point out the symptom. During the road test, take into consideration the customer's driving habits and the driving conditions. The customer's concern just may be an acceptable operating condition for that vehicle.
The following is a brief overview of each test in the order in which it appears. A review of this information helps to quickly identify the most appropriate process necessary to make a successful diagnosis. After reviewing this information, select and carry out the appropriate test(s), proceeding to the next step of this process.
- The Slow Acceleration Test is normally the first test to carry out when identifying an NVH symptom, especially when a road test with the customer is not possible.
- The Heavy Acceleration Test helps to determine if the symptom is torque-related.
- The Neutral Coast Down Speed Test helps to determine if the symptom is vehicle speed-related.
- The Downshift Speed Test helps to determine if the symptom is engine speed-related.
- The Steering Input Test helps to determine how the wheel bearings and other suspension components contribute to a vehicle speed-related symptom.
- The Brake Test helps to identify vibrations or noise that are brake related.
- The Road Test Over Bumps helps isolate a noise that occurs when driving over a rough or bumpy surface.
- The Engine Run-Up Tests consist of the Neutral Engine Run-Up (NERU) Test and the Drive Engine Run-Up (DERU) Test. These tests help to determine if the symptom is engine speed-related.
- The NERU Test is used as a follow-up test to the Downshift Speed Test when the symptom occurs at idle.
- The DERU Load Test helps to identify vibration/noise sensitive to engine load or torque. It also helps to reproduce engine speed-related symptoms that cannot be duplicated when carrying out the NERU Test or the Neutral Coast Down Test.
- The Engine Accessory Test helps to locate faulty belts and accessories that cause engine speed-related symptoms.
- The Vehicle Cold Soak Procedure helps to identify symptoms occurring during initial start-up and when an extended time lapse occurs between vehicle usage.
Steering Input Test
To carry out this test, proceed as follows:
- Drive at the speed where the symptom occurs, while making sweeping turns in both directions.
- If the symptom goes away or gets worse, the wheel bearings, hubs, U-joints (contained in the axles of Four-Wheel Drive (4WD) applications), and tire tread wear are all possible sources.
- If the source of the symptom has been identified as a result of this test, proceed to the appropriate system for further diagnosis and repair. If the source has not been identified, continue with the road test.
Factory Service Tools
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- β’ You smell fuel, burning insulation, or see smoke.
- β’ Brakes feel soft, pull hard to one side, or make grinding noises.
- β’ The engine overheats, stalls repeatedly, or misfires under load.
- β’ You are missing required tools, torque specs, or safe lifting equipment.
- β’ You are not confident in the next step or safety outcome.
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