2001 Mercury Villager BaseFACTORY OEM SERVICE PROCEDURE

Communication Error

If scan tool will not communicate with PCM (no response on scan tool) or will not respond to a particular request, a communication error exists. A communication error could be caused by the following:

  • Operator error.
  • Vehicle wiring.
  • DLC terminals damaged.
  • PCM malfunction.
  • Low battery voltage.

Scan tool may display a 2-digit code indicating communication status. These codes are communication status codes, not DTCs. Some status codes indicate normal communication function. See COMMUNICATION CODESΒ  table. If scan tool displays a system okay code (Code 62) after performing QUICK TEST, go to TROUBLE SHOOTING - NO CODES - VILLAGER article for symptom diagnosis. If scan tool indicates a communication error (e.g., Code 10), go to TEST QAΒ  under SYSTEM TESTS for diagnostic procedure.

COMMUNICATION CODES

Code Description
00 General Affirmative - PCM Received A Valid Request From Scan Tool
10 General Reject - PCM Will Not Respond
11 Mode Not Supported - PCM Not Capable Of Performing A Requested Test
12 Invalid Data Format - An Unrecognized Character Is Inserted Into A String Of Data
21 PCM Is Busy At Time Of Request - PCM Is Already Performing A Test At Time Another Test Is Being Requested
22 Entry Conditions Not Correct - Usually Operator Error (Engine Not Running, Etc.)
23 Results Not Done - Request Received, But PCM Is Not Ready To Respond
50 Upload Not Accepted - Request Cannot Be Accomplished Due To Fault Condition
61 Normal Exit With Results - PCM Completed A Valid Request (Test) & DTC Was Recorded
62 Normal Exit, No Results - PCM Completed A Valid Request & No DTC Recorded
63 Abnormal Exit With Results - While Performing Test, Error Occurred, But PCM Has Results
64 Abnormal Exit Without Results - While Performing Test, Error Occurred And No Results Are Available
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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