Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Body - Liftgate Won't Open/Close Properly
2010 Mazda 3 L4-2.5LSECTION Body - Liftgate Won't Open/Close Properly
Bulletin No: 09-051/10
Last Issued: 11/23/2010
Subject:
LIFTGATE DOES NOT OPEN OR CLOSE PROPERLY / ELECTRIC LIFTGATE OPENER CAUTION
APPLICABLE MODEL(S)/VINS
2011 Mazda2
2010-2011 Mazda3
DESCRIPTION
Some customers may complain that the liftgate does not open properly (stops in a slightly raised position) or does not close properly from its slightly raised position.
When the liftgate is unlocked by pressing the electric liftgate opener button (A), the liftgate raises slightly to allow it to be opened. If the liftgate is not opened immediately after the electric liftgate opener button is pressed, the liftgate will re-lock and stay in the slightly raised position.
To Open
In order to fully open the liftgate from the slightly raised position, press the electric liftgate opener button again.
The liftgate latch stays unlocked only for approximately 1.5 seconds after a unlock sound is heard. The liftgate must be opened within 1.5 seconds or the latch will re-lock.
To Close
In order to close the liftgate from its slightly raised position, open it first by pressing the electric liftgate opener button and wait for 1 second or longer before closing the liftgate.
If the liftgate is not opened within 1.5 seconds after the electric liftgate opener button is pressed, the liftgate will re-lock and stay in the slightly raised position. Press the electric liftgate opener button again to fully open the lift- gate, then close it.
NOTE:
The liftgate opener button will only operate if the liftgate is unlocked.
Last Issued: 11/23/2010
Subject:
LIFTGATE DOES NOT OPEN OR CLOSE PROPERLY / ELECTRIC LIFTGATE OPENER CAUTION
APPLICABLE MODEL(S)/VINS
2011 Mazda2
2010-2011 Mazda3
DESCRIPTION
Some customers may complain that the liftgate does not open properly (stops in a slightly raised position) or does not close properly from its slightly raised position.
When the liftgate is unlocked by pressing the electric liftgate opener button (A), the liftgate raises slightly to allow it to be opened. If the liftgate is not opened immediately after the electric liftgate opener button is pressed, the liftgate will re-lock and stay in the slightly raised position.
To Open
In order to fully open the liftgate from the slightly raised position, press the electric liftgate opener button again.
The liftgate latch stays unlocked only for approximately 1.5 seconds after a unlock sound is heard. The liftgate must be opened within 1.5 seconds or the latch will re-lock.
To Close
In order to close the liftgate from its slightly raised position, open it first by pressing the electric liftgate opener button and wait for 1 second or longer before closing the liftgate.
If the liftgate is not opened within 1.5 seconds after the electric liftgate opener button is pressed, the liftgate will re-lock and stay in the slightly raised position. Press the electric liftgate opener button again to fully open the lift- gate, then close it.
NOTE:
The liftgate opener button will only operate if the liftgate is unlocked.
RENDER: 1.0x
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.