Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
How To Proceed With Troubleshooting
HINT:
- Use these procedures to troubleshoot the power window control system.
- *: Use the Techstream.
- VEHICLE BROUGHT TO WORKSHOP
NEXT: Go to next step
- INSPECT BATTERY VOLTAGE
Standard voltage
11 to 14 V
If the voltage is below 11 V, recharge or replace the battery before proceeding.
NEXT: Go to next step
- CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*
- Use the Techstream to check if the CAN communication system is functioning normally. Refer to PRECAUTION
.RESULT
Result Proceed to CAN DTC is not output A CAN DTC is output B B → GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING
A: Go to next step
- Use the Techstream to check if the CAN communication system is functioning normally. Refer to PRECAUTION
.
- CHECK COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM*
- Check if the LIN communication system is functioning normally.RESULT
Result Proceed to LIN DTC is not output A LIN DTC is output B B → GO TO LIN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING
A: Go to next step
- Check if the LIN communication system is functioning normally.
- CHECK FOR DTC*
- Clear the DTCs. Refer to DTC CHECK / CLEAR .
- Recheck for DTCs.RESULT
Result Proceed to No DTCs are output A DTC B2311 is output B DTC B2312 is output B DTC B2313 is output B B → GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to DIAGNOSTIC TROUBLE CODE CHART
A: Go to next step
- PROBLEM SYMPTOMS TABLE
- Refer to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE .RESULT
Result Proceed to Fault not listed in problem symptoms table A Fault listed in problem symptoms table B B → GO TO STEP 8
A: Go to next step
- Refer to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE .
- OVERALL ANALYSIS AND TROUBLESHOOTING*
- Operation Check. Refer to OPERATION CHECK .
- Terminals of ECU. Refer to TERMINALS OF ECU .
- Data List / Active Test. Refer to DATA LIST / ACTIVE TEST .
NEXT: Go to next step
- REPAIR OR REPLACE RESULT
Result Proceed to Door window regulator replaced or removed/installed A Door window regulator not replaced or removed/installed B B → GO TO STEP 10
A: Go to next step
- RESET POWER WINDOW REGULATOR
- If a power window regulator switch LED is blinking, initialize the power window regulator. Refer to INITIALIZATION .
NEXT: Go to next step
- If a power window regulator switch LED is blinking, initialize the power window regulator. Refer to INITIALIZATION .
- CONFIRMATION TEST
NEXT → END
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
