Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2024 Kia Soul EXFACTORY OEM SERVICE PROCEDURE
Audio/Video/Navigation System DTCS
AUDIO/VIDEO/NAVIGATION SYSTEM DIAGNOSTIC TROUBLE CODE (DTC) IDENTIFICATION
| DTC | Description |
|---|---|
| B2801-00 | MM CAN Signal Line Error |
| B2815-00 | C-CAN Error |
| B2824-00 | FRT MIC Connection Error |
| B2827-00 | GPS Antenna Open State |
| B2835-00 | Phone Connectivity Service Failure |
| B2841-00 | USB Communication Error |
| B2849-00 | SXM Antenna Open State |
| B28C6-00 | LTE1/3G Antenna Shortcut To GND |
| B28C7-00 | LTE1/3G Antenna Open Load |
| B28C9-00 | LTE2 Antenna Shortcut To GND |
| B28CA-00 | LTE2 Antenna Open Load |
| B2943-00 | FL Speaker Connection Error |
| B2944-00 | FR Speaker Connection Error |
| B2945-00 | RL Speaker Connection Error |
| B2946-00 | RR Speaker Connection Error |
| B2949-00 | Radio Antenna Connection & Receive Quality |
Factory Service Tools
Use the Manual With the Right Hardware
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.