2021 Kia Telluride EX, FWDFACTORY OEM SERVICE PROCEDURE

Engine Starting System: Troubleshooting

NOTE:
  • The battery must be in good condition and fully charged for this troubleshooting.
G13309873Courtesy of KIA MOTORS AMERICA, INC.
Trouble symptom Probable cause Remedy
Engine will not crank Battery charge low Charge or replace battery
Battery cables loose, corroded or worn out Repair or replace cables
Transaxle range switch
(Vehicle with automatic transaxle only)		 Refer to POSITION SWITCH
Fuse blown Replace fuse
Starter motor faulty Replace
Ignition switch faulty Replace
Engine cranks slowly Battery charge low Charge or replace battery
Battery cables loose, corroded or worn out Repair or replace cables
Starter motor faulty Replace
Starter keeps running Starter motor faulty Replace
Ignition switch Replace
Starter spins but engine will not crank Short in wiring Repair or replace wiring
Pinion gear teeth broken or starter motor Replace
Ring gear teeth broken Replace fly wheel or torque converter
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.