2019 Kia Sedona EXFACTORY OEM SERVICE PROCEDURE

System features

WARNING: This page is about a different car, the 2020 Kia Sedona. However, it is still accessible from the selected car via links, so may be relevant.

Vehicle parts

  1. When ACC On, last radio channel at ACC Off should be played (Last memory)
  2. When radio channel is automatically searched (Seek/Stop), radio broadcasting should be well received
G13046620Courtesy of KIA MOTORS AMERICA, INC.
  1. 2. Sirius XM Reception
Inspection Description
(1) Duplicate issue
  1. Audio output on other mode (CD, Media)
    1. If same issue occurs in different mode, check sound (Refer to 'Sound trouble shooting guide')
  2. Radio continues to play last played channel (frequency) before turning IGN off
    1. If last played channel is changed, check battery drain B/U voltage shutdown

    → Last played channel may change

  3. Radio channel (Frequency) issue when using Seek/Stop button?
  1. Part defect if Seek/Stop button fails to receive signal in a good reception environment (Antenna, H/U, feeder cable, etc.)
(2) External/Environmental
Issue
  • Poor reception area
  • Black box
  • Cable connection
  1. Move to better reception environment (Poor reception area)
    1. If this issue continues, proceed with step 2 below

    Information 

    • Bad reception by circumstances
  2. Black box (vehicle modification noise)
    1. Remove power on black box (Especially rear) and re-test
  3. Engineering mode > Care > Vehicle I/F Test/Radio (Confirm reception using different vehicles)
  1. Check reception on good reception environment: Normal if above 30db
G13046621G13046622Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.