2019 Kia Niro EXFACTORY OEM SERVICE PROCEDURE

Section 76 (Audio/Video/Navigation (AVN) System (PHEV)): Troubleshooting: Camera

WARNING: This page is about a different variant/trim than selected.
  1. Features/Misdiagnose cases
    Inspection Description
    (1) System features  
    1. Camera system features
      1. Change to H/U camera mode at gear R
      2. Steering wheel feature with CAN enabled Camera
      3. Diagnostic Trouble Code (DTC) feature added to CAN enabled camera
      4. Video Format - current: Analog/YG, HI: LVDS applied (New)
      5. Camera power ON (below 35~40 km/h, 2015 Q4)
    2. AVM system features
      1. Change to H/U Rear view camera and AVM display at gear R
      2. On gear D, Rear view → Front view change at speed below 10 km/h (AVM is ON)
      3. On gear D, Navigation mode change at speed above 10 km/h (AVM is ON)
      4. Video format: CVBS, S-VIDEO, Component, LVDS
    (2) Misdiagnose cases  
    1. Camera misdiagnose cases
      1. Video quality: Rear view camera have low quality spec (0.3 megapixel), dirt on lens
      2. Bumper showing too much: Camera angle
      3. Blinks on start of ignition: Black curtain process for AVN boot spec
      4. Parking guideline length: Camera location
      5. Blue screen: Possible camera output defect from AVN, AVM (Possible connector, cable defect)
    2. AVM misdiagnose cases
      1. Top view distortion: In-line correction error. Re-correction fixes issue
      2. Broken image pixel: Incomplete correction due to power OFF during correction process
      3. Camera screen defect (Top/Front/Rear/Left/Right): Possible camera defect
  2. Camera issue (Black screen/Blue screen/Noise/Broken)
    Issue Inspection Description
    Camera issue (Black screen/Blue screen/Noise/Broken) (1) Duplicate issue
    • Check gear R
    • Open/close door
    • Test drive to duplicate issue
    G00584841G00584842G00584843Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Check gear R

      (Normal: Camera+ Guide line + warning message)

      Fig 1: Open/Close Door Test
      G00584842Courtesy of KIA MOTORS AMERICA, INC.
    2. Open/close door test (Duplicate issue at angles)
      Fig 2: Display Of Vehicle
      G00584843Courtesy of KIA MOTORS AMERICA, INC.
    3. Test drive (Drive impact)

    →If issue duplicates, follow steps below
    Camera issue (Black screen/Blue screen/Noise/Broken) (2) Search & remove defect factor
    • Connection
    • Damage
    • Camera power
    • Display signal
    • Wiring
    		 * If AVM is installed, also test side doors
    1. Camera connection
      Fig 3: Locating Camera Connection
      G00584844Courtesy of KIA MOTORS AMERICA, INC.
      1. Remove trunk cover and find camera connector
      2. Connection must be locked in

        → Check display

    2. Check camera damage
      Fig 4: Checking Camera Damage
      G00584845Courtesy of KIA MOTORS AMERICA, INC.
      1. Remove any dirt on lens
      2. Damage on lens, cracks → Moist inside camera

      → Fault by customer if camera is physically damaged from outside

    3. Check camera voltage at gear R
      Fig 5: Inspecting Camera Voltage At Gear R
      G00584846Courtesy of KIA MOTORS AMERICA, INC.
      1. Red line: 6.5V, Black line: GND
      2. If there is no 6.5V input follow below steps
        1. Cable
        2. Power module
      3. Camera power source
        1. AVN Direct: AVN → Camera
        2. AVM: AVM → Camera
    Camera issue (Black screen/Blue screen/Noise/Broken) (2) Search & remove defect factor
    • Connection
    • Damage
    • Camera power
    • Display signal
    • Wiring
    		 4. Check with other monitor
    G00584847G00584848Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.

    * If other monitor is not available, replace camera instead
    1. Use other monitor to test video input
    2. Yellow line: CVBS video, White: Video GND
    1. Monitor ◦ /AVN X → AVN defect
    2. Monitor X/AVN X → Camera defect

    5. Check camera ↔ AVN wiring
    G00584847G00584848Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Camera ↔ AVN Wiring check
    2. For Pin contact testing, include cable company if available

    → Short on wire is common due to driving impact
  3. Display issue (Display quality/Foggy/Foreign object)
    Issue Inspection Description
    Display issue (Quality/Foggy/Foreign Object) (1) Duplicate issue
    • Check gear R
    G00584841Courtesy of KIA MOTORS AMERICA, INC.
    1. Duplicate issue by checking gear R (Normal: Compare with other vehicle)
    (2) Search & remove defect factor
    • Camera status
    • Open/close trunk test
    G00584850G00584842Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Camera status
      1. Foreign object
      2. Damaged coating
      3. Clean lens using soft cloth
      Fig 6: Open/Close Trunk Test
      G00584842Courtesy of KIA MOTORS AMERICA, INC.
    2. Open/Close trunk test (Duplicate at certain angle)

    → Lens assembly error caused lens move inside camera → Camera can be foggy
  4. Parking guideline (Distortion)
    Issue Inspection Description
    Parking guideline issue (Distortion) (1) Duplicate issue
    • Use parking guideline to test parking
    G00584841G00584849Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Use parking guideline to test parking
      Fig 7: Checking Vehicle Direction And Guideline Is A Match
      G00584849Courtesy of KIA MOTORS AMERICA, INC.
    2. Check if vehicle direction and guideline is match

    → For safety, guideline appears +10cm wider (left/right) than actual vehicle
    (2) Search & remove defect factor
    • Confirm specs
    • Camera connection
    G00584851G00584852Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Confirm specs

      (Normal: Vehicle ↔ guideline within +,-15cm)

      Fig 8: Locating Camera Connection
      G00584852Courtesy of KIA MOTORS AMERICA, INC.
    2. Camera connection
      • Check camera bracket
      • Check screw status
      • Re-connect the screw and re-test

    → Reason for15cm deviation: 1. Camera setting deviation 2. Guideline width (Actual area 10cm)
  5. AVM (Distortion/Broken pixel)
    Issue Inspection Description
    AVM (Distortion/Broken pixel) (1) Duplicate issue
    • Parking test
    • Broken pixel on certain area
    G00584841G00584853Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Duplicate Issue At Gear R

      (Normal: Top View, Parking Line Is Straight)

      * Top View Is Displayed On The Right

      Fig 9: Checking For Broken Pixel
      G00584853Courtesy of KIA MOTORS AMERICA, INC.
    2. Check for broken pixel

      (Cause: data store error during correction)


    → Above issues can be treated with re-correction process
    (2) Search & remove defect factor
    • Re-correction
    • Replace Camera/AVM
    G00584854G00584855Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Re-correction
      1. Service center AVM correction room (Recommended)
      Fig 10: Removing Camera/AVM
      G00584855Courtesy of KIA MOTORS AMERICA, INC.
    2. If issue continues, replace camera/AVM and re-test
      1. Possible camera output defect
      2. Possible correction data memory defect
  1. 5. AVM Defect (black & white screen)
    Issue Inspection Description
    AVM (No colors) (1) Duplicate issue
    • Check gear R
    • Test drive
    G00584856G00584843Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Duplicate issue at gear R (Check black/white screen)
      Fig 11: Display Of Vehicle
      G00584843Courtesy of KIA MOTORS AMERICA, INC.
    2. Test drive to duplicate issue

      (Drive on rough road to supply shock with vehicle)


    → OSD outputs from AVN * Color (OSD: Select view mode, Door open UI)
    (2) Search & remove defect factor
    • Re-correction
    • Replace test
    		 * Check if issue gets resolved when tapping on AVM connector
    Cable/Connector issue
    G00584857G00584858Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Inspect AVM VOUT_C
      1. Check vehicle spec (S-VIDEO, Component)

        * Check with related department with vehicle spec

      2. Luminance (Y)+Color (C)=Video/Black screen if color signal is not available

        * Component: Use 2 C signals (Cb, Cr)

      Fig 12: Locating AVM connector
      G00584858Courtesy of KIA MOTORS AMERICA, INC.
    2. Check AVM connector
      1. Connector connection (Must be locked)
      2. Check tension on Vehicle female connector - VOUT_C (A10) tension (2.5 )
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