2019 Kia Forte EXFACTORY OEM SERVICE PROCEDURE

Section 18 (Audio/Video/Navigation (AVN) System): Troubleshooting: Camera

WARNING: This page is about a different car, the 2019 Kia Soul EV. However, it is still accessible from the selected car via links, so may be relevant.
  1. Features/Misdiagnose cases
    Inspection Description
    (1) System features
    1. Camera system features
      1. Change to H/U camera mode at gear R
      2. Steering wheel feature with CAN enabled Camera
      3. Diagnostic Trouble Code (DTC) feature added to CAN enabled camera
      4. Video Format - current: Analog/YG, HI: LVDS applied (New)
      5. Camera power ON (below 35~40km/h, 2015 Q4)
    2. AVM system features
    1. Change to H/U Rear view camera and AVM display at gear R
    2. On gear D, Rear view → Front view change at speed below 10km/h (AVM is ON)
    3. On gear D, Navigation mode change at speed above 10km/h (AVM is ON)
    4. Video format: CVBS, S-VIDEO, Component, LVDS
    (2) Misdiagnose cases
    1. Camera misdiagnose cases
      1. Video quality: Rear view camera have low quality spec (0.3 megapixel), dirt on lens
      2. Bumper showing too much: Camera angle
      3. Blinks on start of ignition: Black curtain process for AVN boot spec
      4. Parking guideline length: Camera location
      5. Blue screen: Possible camera output defect from AVN, AVM (Possible connector, cable defect)
    2. AVM misdiagnose cases
    1. Top view distortion: In-line correction error. Re-correction fixes issue
    2. Broken image pixel: Incomplete correction due to power OFF during correction process
    3. Camera screen defect (Top/Front/Rear/Left/Right): Possible camera defect
  2. Camera issue (Black screen/Blue screen/Noise/Broken)
    Issue Inspection Description
    Camera issue (Black screen/Blue screen/Noise/Broken) (1) Duplicate issue
    • Check gear R
    • Open/close door
    • Test drive to duplicate issue
    G12820943G12820944G12820945Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Check gear R

      (Normal: Camera + Guide line + warning message)

      Fig 1: Screen Display - Check Gear R (Normal; Camera + Guide Line + Warning Message)
      G12820944Courtesy of KIA MOTORS AMERICA, INC.
    2. Open/close door test

      (Duplicate issue at angles)

      Fig 2: Screen Display - Open/Close Door Test (Duplicate Issue At Angles)
      G12820945Courtesy of KIA MOTORS AMERICA, INC.
    3. Test drive

    (Drive impact)
    • If issue duplicates, follow steps below
    Camera issue (Black screen/Blue screen/Noise/Broken) (2) Search & remove defect factor
    • Connection
    • Damage
    • Camera power
    • Display signal
    • Wiring
    		 *If AVM is installed, also test side doors
    1. Camera connection
      Fig 3: Checking Camera Connection
      G12820946Courtesy of KIA MOTORS AMERICA, INC.
      1. Remove trunk cover and find camera connector
      2. Connection must be locked in

      → Check display

    2. Check camera damage
      Fig 4: Checking Camera Damage Area
      G12820947Courtesy of KIA MOTORS AMERICA, INC.
      1. Remove any dirt on lens
      2. Damage on lens, cracks → Moist inside camera
      • Fault by customer if camera is physically damaged from outside
    3. Check camera voltage at gear R
      Fig 5: Checking Camera Voltage At Gear R
      G12820948Courtesy of KIA MOTORS AMERICA, INC.
      1. Red line: 6.5V, Black line: GND
      2. If there is no 6.5V input follow below steps

        (1) Cable (2) Power module

      3. Camera power source

      (1) AVN Direct: AVN → Camera

      (2) AVM: AVM → Camera
    Camera issue (Black screen/Blue screen/Noise/Broken) (2) Search & remove defect factor
    • Connection
    • Damage
    • Camera power
    • Display signal
    • Wiring
    		 4. Check with other monitor
    G12820949G12820950Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.

    *If other monitor is not available, replace camera instead
    1. Use other monitor to test video input
    2. Yellow line: CVBS video, White: Video GND

    (1) Monitor <=>/AVN X → AVN defect (2) Monitor X/AVN X → Camera defect
    5. Check camera ↔ AVN wiring
    G12820949G12820950Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Camera ↔ AVN Wiring check
    2. For Pin contact testing, include cable company if available
    • Short on wire is common due to driving impact
  3. Display issue (Display quality/Foggy/Foreign object)
    Issue Inspection Description
    Display issue (Quality/Foggy/Foreign Object) (1) Duplicate issue
    • Check gear R
    G12820951Courtesy of KIA MOTORS AMERICA, INC.
    1. Duplicate issue by checking gear R

    (Normal: Compare with other vehicle)
    (2) Search & remove defect factor
    • Camera status
    • Open/close trunk test
    G12820952G12820953Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Camera status
      1. Foreign object
      2. Damaged coating
      3. Clean lens using soft cloth
      Fig 6: Camera Status Damage Area
      G12820953Courtesy of KIA MOTORS AMERICA, INC.
    2. Open/Close trunk test

    (Duplicate at certain angle)
    • Lens assembly error caused lens move inside camera → Camera can be foggy
  4. Parking guideline (Distortion)
    Issue Inspection Description
    Parking guideline issue (Distortion) (1) Duplicate issue
    • Use parking guideline to test parking
    G12820954G12820955Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Use parking guideline to test parking
      Fig 7: Screen Display - Vehicle Direction And Guideline Match
      G12820955Courtesy of KIA MOTORS AMERICA, INC.
    2. Check if vehicle direction and guideline is match
    • For safety, guideline appears +10cm wider (left/right) than actual vehicle
    (2) Search & remove defect factor
    • Confirm specs
    • Camera connection
    G12820956G12820957Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Confirm specs

      (Normal: Vehicle ↔ guideline within +,-15cm)

      Fig 8: Checking Camera Connection
      G12820957Courtesy of KIA MOTORS AMERICA, INC.
    2. Camera connection
    • Check camera bracket
    • Check screw status
    • Re-connect the screw and re-test
    • Reason for 15cm deviation: 1. Camera setting deviation 2. Guideline width (Actual area 10cm)
  5. AVM (Distortion/Broken pixel)
    Issue Inspection Description
    AVM (Distortion/Broken pixel) (1) Duplicate issue
    • Parking test
    • Broken pixel on certain area
    G12820958G12820959Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Duplicate issue at gear R

      (Normal: Top view, parking line is straight)

      *Top view is displayed on the right

      Fig 9: Screen Display - AVM (Distortion/Broken Pixel)
      G12820959Courtesy of KIA MOTORS AMERICA, INC.
    2. Check for broken pixel

    (Cause: data store error during correction)
    • Above issues can be treated with re-correction process
    (2) Search & remove defect factor
    • Re-correction
    • Replace Camera/AVM
    G12820960G12820961Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Re-correction
      1. Service center AVM correction room (Recommended)
      Fig 10: Replacing Camera/AVM
      G12820961Courtesy of KIA MOTORS AMERICA, INC.
    2. If issue continues, replace camera/AVM and retest
    1. Possible camera output defect
    2. Possible correction data memory defect
  6. AVM Defect (black & white screen)
Issue Inspection Description
AVM (No colors) (1) Duplicate issue
  • Check gear R
  • Test drive
G12820962G12820963Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
  1. Duplicate issue at gear R

    (Check black/white screen)

    Fig 11: Screen Display - Duplicate Issue At Gear R (Check Black/White Screen)
    G12820963Courtesy of KIA MOTORS AMERICA, INC.
  2. Test drive to duplicate issue

(Drive on rough road to supply shock with vehicle)
  • OSD outputs from AVN *Color (OSD: Select view mode, Door open UI)
(2) Search & remove defect factor
  • Re-correction
  • Replace test
 * Check if issue gets resolved when tapping on AVM connector Cable/Connector issue
G12820964G12820965Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
  1. Inspect AVM VOUT_C
    1. Check vehicle spec (S-VIDEO, Component)

      * Check with related department with vehicle spec

    2. Luminance (Y)+Color (C)=Video/Black screen if color signal is not available

    *Component: Use 2 C signals (Cb, Cr)

    Fig 12: Checking AVM Connector
    G12820965Courtesy of KIA MOTORS AMERICA, INC.
  2. Check AVM connector
  1. Connector connection (Must be locked)
  2. Check tension on Vehicle female connector

VOUT_C (A10) tension (2.5 )
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