Android Auto/CARPLAY Software Download (ELE113)

ANDROID AUTO/CARPLAY SOFTWARE DOWNLOAD

TECHNICAL SERVICE BULLETIN

SERVICE INFORMATION

This bulletin provides the procedure for upgrading AVN 4.0 and UVO 3.0 audio system software to include Android Auto and CarPlay software. Kia owners can download the software on www.myuvo.com themselves or have the dealer perform the upgrade, in which case, additional labor charges may apply.

SERVICE PROCEDURE

1. Check the customer's vehicle software version using the vehicle's video screen as follows:

   For vehicles equipped with UVO 3.0, go to Step 2.

   For vehicles equipped with AVN 4.0, go to Step  6.

2. On the vehicle's video screen, press Setup  .
3. Swipe the screen to the right.
4. Press System Info  .
5. The software version information is displayed.

   S/W Version Format
   XX.USA.0000.V# # #. # # # # # #

   NOTE: Document the version number for future reference.

   Go to Step  9.

6. On the vehicle's video screen, press Agree  , and then press the SETUP  hard key.
   NOTE: The picture is from a Soul as an example, and the hard key configuration may vary by model.
7. Scroll to the bottom of the screen and press System Info  .
8. The software and map version information is displayed.

   S/W Version Format
   XX.XX.USA.EXXX.XXXXX

   NOTE: Document the software and the Map version numbers for future reference.
9. At the computer used for the update, go to www.myuvo.com  and log on or register the customer's MYUVO  account. (Refer to PS428 for account activation process.)

   Soul EV vehicles require the UVO EV phone app. (Refer to PS358 for details.)

   NOTE: For dealer stock vehicles, the dealer must create their own MYUVO account in order to download the update. Once the software download is complete the vehicle VIN must be deleted from the MYUVO account.
   Do not delete any vehicles from an active customer's account.
10. Add or select the customer's vehicle.
11. Click "VIEW LATEST SOFTWARE."
12. Click "VIEW DETAILS" on the SOFTWARE AVAILABLE popup box.
13. If the current software version matches the popup, no update is required.

    END OF PROCESS 

    If the current software version does not  match the popup on the computer used for the update, click "Mine is different, let's update."

    Got to Step 14.

14. If the vehicle is equipped with UVO 3.0, go to Step 15.

    If the vehicle is equipped with AVN 4.0, go to Step  22.

15. For vehicles equipped with UVO 3.0, follow Steps  1- 3 under Overview on the MYUVO screen.

    Once all updates are applied, the head unit restarts.

    Once the home screen is displayed, remove the USB.

    NOTE: If the update is being applied to a dealer stock vehicle, the VIN must be removed from the dealer's MYUVO account. Go to step 16.
    If the update is applied to a customer's vehicle, do not delete their vehicle's VIN from their account. Go to step  19.
16. Return the MYUVO home page on the computer used for the download.
17. Click "MY VEHICLES'" and then click the icon above and to the right of the vehicle picture.
18. Click "Delete Vehicle."
19. At the vehicle video display, press "Setup."
20. Press "Connectivity."
21. Press "Yes," than press "Enable Apple CarPlay."

    END OF PROCESS 

22. For vehicles equipped with AVN 4.0, follow Steps  1- 3 under OVERVIEW on the MYUVO screen.
    NOTE: For dealer stock vehicles, the dealer must create their own MYUVO account in order to download the update. Once the software download is complete the vehicle VIN must be deleted from the MYUVO account.
    Do not delete any vehicles from an active customer's account.
23. Return the MYUVO home page on the computer used for the download.
24. Click "MY VEHICLES'" and then click the icon above and to the right of the vehicle picture.
25. Click "DELETE VEHICLE."
26. At the vehicle's video screen, press the SETUP hard key.
27. Scroll to "Connectivity."
    NOTE: Make sure "Android Auto" and "Apple CarPlay" are enabled.
    If not enabled, move the On/Off slider from the "Off" to the "On" position for the applicable option.
    NOTE: For any connectivity issues, refer to ELE104.
    In order to use Android Auto, customers must download the free Android Auto Phone App from the Google Play Store.

AFFECTED MODELS

Model	Year	Remarks
Soul	2014-16MY
Soul EV	2015-16MY	Requires UVO EV application downloaded from App store or Go ogle Play Store. (Different than standard UVO app)
Optima	2015-16MY
Optima HEV	2015-16MY
Sedona	2015-16MY
Sorento	2016MY
Forte	2017MY
Sportage	2017MY
NOTE: Applicable to models with Premium Navigation (AVN 4.0) or Display Audio (UVO 3.0)