Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2021 Jeep Grand Cherokee TrackhawkFACTORY OEM SERVICE PROCEDURE
System, Video Entertainment, Two (VES2)
DIAGNOSTIC CODE INDEX
| DTC | Description |
|---|---|
| B14E9-00 | CHANNEL 4 VIDEO CONTINUITY |
| B14EA-00 | CHANNEL 4 AUDIO LEFT CONTINUITY |
| B14EB-00 | CHANNEL 4 AUDIO RIGHT CONTINUITY |
| B14F2-00 | CHANNEL 7 VIDEO CONTINUITY |
| B14F3-00 | CHANNEL 7 AUDIO LEFT CONTINUITY |
| B14F4-00 | CHANNEL 7 AUDIO RIGHT CONTINUITY |
| B14F5-00 | CHANNEL 8 VIDEO CONTINUITY |
| B14F6-00 | CHANNEL 8 AUDIO LEFT CONTINUITY |
| B14F7-00 | CHANNEL 8 AUDIO RIGHT CONTINUITY |
| B2199-16 | BATTERY VOLTAGE - CIRCUIT VOLTAGE BELOW THRESHOLD |
| B2199-17 | BATTERY VOLTAGE-CIRCUIT VOLTAGE ABOVE THRESHOLD |
| B222B-49 | VEHICLE ENTERTAINMENT SYSTEM INTERNAL-INTERNAL ELECTRONIC FAILURE |
| U0010-00 | CAN INTERIOR BUS |
| U0011-88 | CAN INTERIOR BUS OFF PERFORMANCE-BUS OFF |
| U0187-00 | LOST COMMUNICATION WITH DVD PLAYER |
| U0249-00 | LOST COMMUNICATION WITH VEHICLE ENTERTAINMENT CONTROL MODULE |
Factory Service Tools
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.