2021 Jeep Cherokee TrailhawkFACTORY OEM SERVICE PROCEDURE

Module, Emergency Assistance (EAM): Removal: Module

  1. Disconnect and isolate the negative battery cable. If equipped with an Intelligent Battery Sensor (IBS), disconnect the IBS connector first before disconnecting the negative battery cable.
  2. Remove the radio. Refer to RADIO, REMOVALΒ .
    GC0186447Courtesy of CHRYSLER GROUP, LLC
  3. Disconnect the instrument panel wire harness connector and antenna connectors (1) from the Emergency Assistance Module (EAM) (3).
  4. Remove the fasteners (2) from the EAM that secure the EAM (3) to the instrument panel bracket.
  5. Remove the EAM (3) from the vehicle.
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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