Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Diagnostic Test
- DTC PRESENT
With the scan tool, record and erase DTCs.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the scan tool, read DTCs.
Does the scan tool display B1982-POWER LIFTGATE LATCH CONTROL 1 CIRCUIT OPEN?
Yes
- Go To 2.
No
- Using the wiring diagram/schematic as a guide, inspect the wiring and connectors for an intermittent condition. Operate the liftgate several times and check for any binding conditions in the latch assembly.
- Perform BODY VERIFICATION TEST .
- LIFTGATE LATCH CIRCUIT OPEN Fig 1: Measuring Resistance Between (Q84) Liftgate Latch Cinch Driver Circuit And (Q85) Liftgate Latch Release Driver Circuit
Courtesy of CHRYSLER LLC
Turn the ignition off.
Disconnect the Power Liftgate Module C2 harness connector.
Measure the resistance between the (Q84) Liftgate Latch Cinch Driver circuit and the (Q85) Liftgate Latch Release Driver Circuit.
Is the resistance approximately 4.0 ohms?
No
- Go To 3.
Yes
- Replace the Power Liftgate Module in accordance with service information.
- Perform BODY VERIFICATION TEST .
- (Q84) LIFTGATE LATCH CINCH DRIVER CIRCUIT OPEN Fig 2: Measuring Resistance Of (Q84) Liftgate Latch Cinch Driver Circuit Between Power Liftgate Module C2 Harness Connector And Power Liftgate Latch Harness Connector
Courtesy of CHRYSLER LLC
Disconnect the Power Liftgate Latch harness connector.
Measure the resistance of the (Q84) Liftgate Latch Cinch Driver circuit between the Power Liftgate Module C2 harness connector and the Power Liftgate Latch harness connector.
Is the resistance below 5.0 ohms?
Yes
- Go To 4.
No
- Repair the (Q84) Liftgate Latch Cinch Driver circuit for an open.
- Perform BODY VERIFICATION TEST .
- (Q85) LIFTGATE LATCH RELEASE DRIVER CIRCUIT OPEN Fig 3: Measuring Resistance Of (Q85) Liftgate Latch Release Driver Circuit Between Power Liftgate Module C2 Harness Connector And Power Liftgate Latch Harness Connector
Courtesy of CHRYSLER LLC
Measure the resistance of the (Q85) Liftgate Latch Release Driver circuit between the Power Liftgate Module C2 harness connector and the Power Liftgate Latch harness connector.
Is the resistance below 5.0 ohms?
Yes
- Replace the Liftgate Latch assembly in accordance with the service information.
- Perform BODY VERIFICATION TEST .
No
- Repair the (Q85) Liftgate Latch Release Driver circuit for an open.
- Perform BODY VERIFICATION TEST .
Use the Manual With the Right Hardware
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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