2017 Infiniti QX50 AWDFACTORY OEM SERVICE PROCEDURE

Detailed Flow

  1. COLLECT THE INFORMATION FROM THE CUSTOMER

    It is also important to clarify customer complaints before inspection. First of all, reproduce symptoms and understand them fully. Ask customer about his/her complaints carefully. In some cases, it is necessary to check symptoms by driving vehicle with customer.

    CAUTION:

    Customers are not professional. It is dangerous to make an easy guess like "maybe the customer means that...," or "maybe the customer mentions this symptom".

    GO TO STEP 2Β  .

  2. CHECK THE STATUS

    1. Power steering fluid leakage and check the power steering fluid level. Refer to INSPECTION .
    2. Check the drive belt tension. Refer to CHECKING .
    3. Check the power steering gear for damages, cracks and fluid leakage. Refer to INSPECTION (2WD models), INSPECTION (AWD models).
    4. Check the relief oil pressure. Refer to INSPECTION .

    GO TO STEP 3Β  .

  3. DIAGNOSIS CHART BY SYMPTOM

    Perform the diagnosis by symptom. Refer to DIAGNOSIS PROCEDUREΒ .

    GO TO STEP 4Β  .

  4. FINAL CHECK

    Check the input/output standard values for the power steering control unit.

    Are the power steering control unit input/output values within standard ranges respectively?

    YESΒ 

    INSPECTION END

    NOΒ 

    GO TO STEP 2Β  .

Factory Service Tools

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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