Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2016 Infiniti Q50 Base, AWDFACTORY OEM SERVICE PROCEDURE
Log-In Function: Description
| Symptom | Probable cause | Action |
|---|---|---|
| A function interlocked with the key does not work according to driver's settings. | Driver's settings is changed by other users. | Reconfigure and check operation. |
| The key link function does not work. | The key link function is deactivated. | Activate the key link function. |
| Not changed to a set position of automatic drive positioner. | If a seat position is changed manually before starting the AV system, then automatic adjustment to a set value is not performed. | This is not a malfunction. |
| The key link function is deactivated. | Activate the key link function. | |
| Air conditioner does not work according to driver's settings. |
|
This is not a malfunction. |
| The welcome screen is not displayed. | The key link function is deactivated. | Activate the key link function. |
| The showing of the welcome screen is disabled. | Enable the showing of the welcome screen. | |
| A user other than the driver is shown on the welcome screen. |
|
If two or more keys are in the vehicle, the system may be misidentified. Select user from User list or turn OFF the key switch to unlock the door with driver-owned key. |
| User icons of other users are not displayed on the welcome screen. | No users except for guest are registered. | Perform user registration. |
| "You can store setting values for each user with a connected key" is shown on the display screen. | For a key newly identified by the system, a message of user setting is displayed. | If the user has a history of user registration with a different key, press the "Select User" button. For new registration, press the "Add User" button to perform the user registration. |
| User registration cannot be performed on the welcome screen. | This is not a malfunction. The user selection screen is displayed for approximately 5 seconds after the end of AV system startup. | After starting the integral switch (lower display), select user by pressing the user icon or User Edit. |
| "I - Key is turned off. To turn it on, turn on the I-Key link in the settings" is shown on the display screen. | The key link function is deactivated. | Activate the key link function. |
| Infiniti drive mode selector does not work according to driver's settings. | When the key switch is turned ON from the OFF condition, the STANDARD mode starts according to the specification. | Switch the mode to the PERSONAL mode interlocked with the log - in function. |
Factory Service Tools
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.