2013 Infiniti M37 BaseFACTORY OEM SERVICE PROCEDURE

Telematics System

AUDIO, VISUAL & NAVIGATION SYSTEM (TELEMATICS SYSTEM) DIAGNOSTIC TROUBLE CODE (DTC) IDENTIFICATION

DTC Description
DTC U1000 CAN COMM CIRCUIT
DTC U1010 CONTROL UNIT (CAN)
DTC U1A00 TCU
DTC U1A01 TCU
DTC U1A02 TCU
DTC U1A03 TCU
DTC U1A04 TCU
DTC U1A05 TCU
DTC U1A07 TEL ANTENNA
DTC U1A08 TEL ANTENNA
DTC U1A0B MICROPHONE
DTC U1A0C MICROPHONE
DTC U1A0E TELEMATICS SWITCH
DTC U1A0F TELEMATICS SWITCH
Factory Service Tools

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.