2012 Infiniti M37 BaseFACTORY OEM SERVICE PROCEDURE

Detailed Flow

WARNING: This page is about a different car, the 2013 Nissan Xterra. However, it is still accessible from the selected car via links, so may be relevant.
  1. GET INFORMATION FOR SYMPTOM 

    Get detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred).

    : GO TO 2

  2. CONFIRM THE SYMPTOM 

    Try to confirm the symptom described by the customer. Verify relation between the symptom and the condition when the symptom is detected. Refer to "SYMPTOM TABLE ".

    : GO TO 3

  3. DETECT MALFUNCTIONING PART BY DIAGNOSTIC PROCEDURE 

    Inspect according to Diagnostic Procedure of the system.

    Is malfunctioning part detected? 

    YES: GO TO 4

    NO: GO TO  2

  4. REPAIR OR REPLACE THE MALFUNCTIONING PART 
    1. Repair or replace the malfunctioning part.
    2. Reconnect parts or connectors disconnected during Diagnostic Procedure.

      : GO TO 5

  5. FINAL CHECK 

    Refer to confirmed symptom in step  2, and make sure that the symptom is not detected.

    Was the repair confirmed? 

    YES: Inspection End.

    NO: GO TO  2

Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.