2014 Hyundai Veloster Base, Standard TransFACTORY OEM SERVICE PROCEDURE

Basic Troubleshooting Guide

  1. Bring Vehicle to Workshop 
  2. Analyze Customer's Problem 
    • Ask the customer about the conditions and environment relative to the issue.

      (Use CUSTOMER PROBLEM ANALYSIS SHEET).

  3. Verify Symptom, and then Check DTC and Freeze Frame Data 
    • Connect the GDS to Diagnostic Link Connector (DLC).
    • Record the DTC and Freeze Frame Data.
      NOTE: To erase DTC and Freeze Frame Data, refer to Step  5.
  4. Confirm the Inspection Procedure for the System or Part 
    • Using the SYMPTOM TROUBLESHOOTING GUIDE CHART, choose the correct inspection procedure for the system or part to be checked.
  5. Erase the DTC and Freeze Frame Data 
    WARNING: NEVER erase DTC and Freeze Frame Data before completing Step  2: MIL/DTC in CUSTOMER PROBLEM ANALYSIS SHEET.
  6. Inspect Vehicle Visually 
    • Go to Step  11, if you recognize the problem.
  7. Recreate (Simulate) Symptoms of the DTC 
    • Try to recreate or simulate the symptoms and conditions of the malfunction as described by customer.
    • If DTC(s) is/are displayed, simulate the condition according to troubleshooting procedure for the DTC.
  8. Confirm Symptoms of Problem 
    • If DTC(s) is/are not displayed, go to Step  9.
    • If DTC(s) is/are displayed, go to Step  11.
  9. Recreate (Simulate) Symptom 
    • Try to recreate or simulate the condition of the malfunction as described by the customer.
  10. Check the DTC 
    • If DTC(s) does (do) not occur, refer to INTERMITTENT PROBLEM PROCEDURE in Basic Inspection Procedure .
    • If DTC(s) occur(s), go to next step.
  11. Perform Troubleshooting Procedure for DTC 
  12. Adjust or repair the vehicle 
  13. Confirmation test 
  14. END 
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.

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