2010 Honda Element SC, AutomaticFACTORY OEM SERVICE PROCEDURE

Save Users Memory

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NOTE: If the audio-navigation unit HDD is OK, transfer the HDD to the new audio-navigation unit. Do this procedure only when replacing the HDD (if possible). Since the HDD is NG, it is unlikely you will be able to recover any information.

When replacing the HDD, this function allows the technician to transfer the customer's personal data to the new HDD. The transferred information includes their setup settings and personal addresses. The Save Users memory cannot copy music or photographs that are saved on the old HDD. The dealer inserts a USB device into the USB port, and then selects the Save Users Memory function. The two functions in this diagnostic screen are Export and Import. Export saves the customer's data to the USB device, and Import moves the USB device files to the new audio-navigation unit.

Fig 1: Diagnostic Screen Display - Save Users Memory
G06971152Courtesy of AMERICAN HONDA MOTOR CO., INC.

This function does not start (the Export and Import buttons are grayed out) until you connect a USB device.

  1. Select Export button to move the customer's data from the original audio-navigation unit to the USB device. Select YES on the Export User Data Confirmation screen. The process takes only a couple of seconds. The system stores DAT files on the USB device.
    NOTE: If the Export button is grayed out, check the USB port.
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.