Poor AM or FM radio reception or interference ('10-11 models with navigation)

2009 Honda CR-V EX, 2.4 RE3SECTION Poor AM or FM radio reception or interference ('10-11 models with navigation)
NOTE:
  • Check the vehicle battery condition first (see BATTERY TEST ).
  • Check the connectors for poor connections or loose terminals.
  • Check the radio reception in an open area.
  • Compare it to a known-good vehicle of the same model, year, and trim level whenever possible.
  • If necessary, have the customer demonstrate the symptom.
  • Poor reception/interference can be caused by any of these conditions:
    • The radio station is far away.
    • Atmospheric conditions are unfavorable.
    • Tall buildings, mountains, or high-voltage power lines are nearby.
    • Aftermarket window tinting or electronic accessories.
    • Non-standard antenna mast.
    • Check for aftermarket accessories plugged into the vehicle accessory power sockets (including cell phones).
  1. Turn the ignition switch to ON (II).
  2. Do the seek stop test (see SEEK STOP TEST ).

    Does the test vehicle receive 90 % of the same stations as the known-good vehicle? 

    YES  -Multipath interference or weak station. Operation is normal at this time.

    NO  -Go to step 3.

  3. Check that the radio reception/interference is the same as the known-good vehicle in several locations.

    Is the reception/interference the same as the known-good vehicle in several different locations? 

    YES  -Go to step 4.

    NO  -Multipath interference or weak station. Operation is normal.

  4. Check the reception/interference while the engine is running, and compare it to the known-good vehicle.

    Is there noise (static or whine) only with the engine running? 

    YES  -Check the antenna and radio grounds. If OK, check the charging system, the fuel injection system (fuel pump), the HVAC blower motor, and the ignition system.

    NO  -Go to step 5.

  5. Turn the ignition switch to LOCK (0).
  6. Check the AM/FM/XM antenna mast for cracks or other damage. Make sure that the AM/FM/XM antenna is not loose.
    NOTE: Do not use any tools to tighten the AM/FM/XM antenna mast.

    Is there any damage? 

    YES  -Replace the AM/FM/XM antenna (see AUDIO REMOTE SWITCH REPLACEMENT ).

    NO  -Go to step 7.

  7. Disconnect the AM/FM/XM antenna 3P connector.
  8. Turn the ignition switch to ON (II).
  9. Turn on the audio-navigation unit.
  10. Measure the voltage between AM/FM antenna 3P connector terminal No. 3 and body ground.
    Fig 1: Measuring Voltage Between AM/FM Antenna 3P Connector Terminal No. 3 And Body Ground
    G06612513Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there battery voltage? 

    YES  -Go to step  16.

    NO  -Go to step 11.

  11. Turn the ignition switch to LOCK (0).
  12. Remove the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION - ('10-11 models) ).
  13. Disconnect audio-navigation unit connector G (3P).
  14. Check for continuity between audio-navigation unit connector G (3P) terminal No. 3 and AM/FM antenna 3P connector terminal No. 3.
    Fig 2: Checking Continuity Between Audio-Navigation Unit Connector G (3P) Terminal No. 3 And AM/FM Antenna 3P Connector Terminal No. 3
    G06612514Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Go to step 15.

    NO  -There is an open in the wire between the audio-navigation unit and the AM/FM antenna. Also check the AM/FM antenna lead/sublead connector.

  15. Check for continuity between AM/FM antenna 3P connector terminal No. 3 and body ground.
    Fig 3: Checking Continuity Between AM/FM Antenna 3P Connector Terminal No. 3 And Body Ground
    G06612515Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Repair a short in the wire between the audio-navigation unit and the AM/FM antenna.

    NO  -Substitute a known-good audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION - ('10-11 models) ), and recheck.

  16. Remove the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION - ('10-11 models) ).
  17. Check for continuity between audio-navigation unit connector G (3P) terminal No. 1 and AM/FM antenna 3P connector terminal No. 1.
    Fig 4: Checking Continuity Between Audio-Navigation Unit Connector G (3P) Terminal No. 1 And AM/FM Antenna 3P Connector Terminal No. 1
    G06612516Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Go to step 18.

    NO  -Replace the AM/FM antenna lead and/or the sublead.

  18. Check for continuity between audio-navigation unit connector G (3P) terminal No. 1 and body ground.
    Fig 5: Checking Continuity Between Audio-Navigation Unit Connector G (3P) Terminal No. 1 And Body Ground
    G06612517Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Replace the AM/FM antenna lead and/or the sublead.

    NO  -Go to step 19.

  19. Check for continuity between audio-navigation unit connector G (3P) terminal No. 2 and AM/FM antenna 3P connector terminal No. 2.
    Fig 6: Checking Continuity Between Audio-Navigation Unit Connector G (3P) Terminal No. 2 And AM/FM Antenna 3P Connector Terminal No. 2
    G06612518Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Go to step 20.

    NO  -Replace the AM/FM antenna lead and/or the sublead.

  20. Check for continuity between audio-navigation unit connector G (3P) terminals No. 1 and No. 2.
    Fig 7: Checking Continuity Between Audio-Navigation Unit Connector G (3P) Terminals No. 1 And 2
    G06612519Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Replace the AM/FM antenna lead and/or the sublead.

    NO  -Go to step 21.

  21. Substitute a known-good AM/FM antenna lead and/or sublead, and check the radio reception.

    Is the reception normal? 

    YES  -Replace the AM/FM antenna lead and/or sublead.

    NO  -Substitute a known-good AM/FM/XM antenna (see AUDIO REMOTE SWITCH REPLACEMENT ), and recheck. If the reception is still poor, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION - ('10-11 models) ).

RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.