Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2021 Ford Explorer XLT, RWDFACTORY OEM SERVICE PROCEDURE
U0104 - Lost Communication With Cruise Control Module
DTC DESCRIPTION U0104 - LOST COMMUNICATION WITH CRUISE CONTROL MODULE
| Description: | The PCM continuously monitors for messages from the cruise control module. This DTC sets when the PCM does not receive the cruise control module message within the defined amount of time. | ||
| Possible Causes: |
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| Diagnostic Aids: | Check for other PCM DTCs or PCM related symptoms. Diagnose all other PCM DTCs or PCM related symptoms first. | ||
| Application | Key On Engine Off | Key On Engine Running | Continuous Memory |
| All | GO to Pinpoint Test QA. | ||
Factory Service Tools
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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