Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2021 Ford Explorer STFACTORY OEM SERVICE PROCEDURE
Section 99 (Steering Column)
WARNING: This page is about a different car, the 2018 Ford F-550 Super Duty, 2018 Ford F-450 Super Duty, 2018 Ford F-350 Super Duty, and 2018 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.
- Description And Operation
- Diagnosis And Testing
- Steering Column
- DTC Chart(s)
- Symptom Chart: Power Adjustable Steering Column
- Pinpoint Tests
- Pinpoint Test A : The Adjustable Steering Column Is Inoperative In One Or More Directions Using The Steering Column Control Switch
- Pinpoint Test B : The Adjustable Steering Column Is Inoperative In One Or More Directions Using The Memory Position Switch, The RKE (Remote Keyless Entry) Transmitter Or The Easy Entry/Easy Exit Feature
- Pinpoint Test C : The Adjustable Steering Column Operates In One Second Intervals When Using The Steering Column Control Switch (Jog Mode)
- Steering Column
- Removal And Installation
Factory Service Tools
Use the Manual With the Right Hardware
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.