WARNING: This page is about the Escape S, 4WD, which is a different variant/trim than selected.

Publication date: 2023-12-12
Reference number: 22N15

CUSTOMER SATISFACTION PROGRAM 22N15 - SMART DATA LINK CONNECTOR (SDLC) - GATEWAY MODULE REPROGRAMMING FOR INSPECTION AND MAINTENANCE (I/M) TESTING

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 22N15, Date of Issue: December 12, 2023

FORD:

2020-2023 Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis

CUSTOMER SATISFACTION PROGRAM 22N15

SUBJECT

Customer Satisfaction Program 22N15

Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC)

Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing

REF

SSM 50974 - Dated July 29, 2022

PROGRAM TERMS

This customer satisfaction program provides a one-time repair to reprogram the Gateway Module (GWM) for unlimited years of service and unlimited miles from the warranty start date of the vehicle.

Coverage is automatically transferred to subsequent owners.

VEHICLES COVERED BY THIS PROGRAM

COVERED VEHICLES

Vehicle	Model Year	Assembly Plant	Build Dates
Bronco Sport	2021	Hermosillo	February 5, 2020 through October 8, 2021
Bronco Sport	2022	Hermosillo	June 9, 2021 through August 12, 2021
Escape	2020	Louisville	November 13, 2018 through December 22, 2020
Escape	2021	Louisville	August 26, 2020 through November 16, 2021
Corsair	2020	Louisville	January 7, 2019 through October 2, 2020
Corsair	2021	Louisville	October 24, 2019 through November 16, 2021
E-Series	2021	Ohio	May 11, 2019 through December 23, 2020
E-Series	2022	Ohio	August 4, 2020 through December 20, 2021
F-650/F-750	2021	Ohio	May 13, 2019 through December 22, 2020
F-650/F-750	2022	Ohio	July 22, 2020 through February 9, 2022
F-650/F-750	2023	Ohio	September 8, 2021 through February 28, 2022
F-53/F-59	2020	Detroit Chassis	May 13, 2019 through December 11, 2020
F-53/F-59	2021	Detroit Chassis	October 13, 2020 through December 28, 2021
F-53/F-59	2022	Detroit Chassis	October 7, 2021 through February 11, 2022

U.S. Population of affected vehicles: 633,445. Affected vehicles are identified in OASIS.

NOTE: Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit if required. See the EXCESS STOCK RETURN details in Attachment II for more information.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

• You smell fuel, burning insulation, or see smoke.

• Brakes feel soft, pull hard to one side, or make grinding noises.

• The engine overheats, stalls repeatedly, or misfires under load.

• You are missing required tools, torque specs, or safe lifting equipment.

• You are not confident in the next step or safety outcome.

Safety Warning

Customer Satisfaction Program 22N15 - Smart Data Link Connector (SDLC) - Gateway Module Reprogramming For Inspection And Maintenance (I/M) Testing (22N15)