2021 Ford Escape Titanium Plug-In HybridFACTORY OEM SERVICE PROCEDURE

Radio Transceiver Module (RTM): Removal

WARNING: This page is about a different car, the 2019 Ford F-550 Super Duty, 2019 Ford F-450 Super Duty, 2019 Ford F-350 Super Duty, and 2019 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.
  1. NOTE: If installing a new module, it is necessary to upload the module configuration information to the diagnostic scan tool prior to removing the module. This information must be downloaded into the new module after installation.

    Using a diagnostic scan tool, begin the PMI process for the RTM following the on-screen instructions.

  2. Lower the headliner. Refer to: Headliner - Lowering - Regular Cab . Refer to: Headliner - Lowering - Super Cab . Refer to: Headliner - Lowering - Crew Cab .
    1. Disconnect the electrical connector.
    2. Release the tab.
    3. Rotate the RTM downward and remove.
GFD410406Courtesy of FORD MOTOR COMPANY
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.